BLUETTI EP500 Solar Power Station | 2000 Watts | 5100Wh
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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us firstname.lastname@example.org.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at email@example.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
The customer is responsible for return shipping costs. We do not charge restocking fees.
To assure your refund please use a trackable mail service. We are not responsible for lost or missing packages.
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to firstname.lastname@example.org and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 3-25-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
BLUETTI EP500 Features
All-in-One Backup Power Station
The BLUETTI EP500 is shipped with a ground-breaking 5100Wh LiFePO4 battery pack and a 2000W rated pure sine wave AC inverter. This class-leading power station brings you the power to run your entire party, family camping trip, cabin workshops, or even your whole house for a day or two in the event of an unexpected outage. Up to 15 outlet sources allow you to power anything from laptops and air conditioners to your electric vehicles without breaking a sweat.
Safe, Smart, And Continuously Evolving
The advanced Battery Management System and LiFePO4 chemistry bring the EP500 incredible safety and durability. With the built-in dual-core microcomputer and Internet connection, the EP500’s firmware can be upgraded through your internet connection. There is no best, only better!
Seamless UPS Backup
The EP500 will automatically become your home energy source for essential loads when the electrical grid goes down. Unlike gasoline generators, BLUETTI EP500 keeps your lights on and laptops charged without upkeep, fuel, carbon monoxide or annoying noise. Pair with up to 1200W MPPT solar input to rapidly recharge or to keep your appliances running without depleting the onboard battery. Remember when you had to worry about a power outage? Worry no longer, Meet BLUETTI EP500.
How to Use the EP500
Designed as a flexible power station to meet various scenarios, the EP500 Series has different usages.
Certification: PSE, FCC, CE, UN38.3, msds, UL, SAA and ROHS
Warranty Perior: 60 Months
AC Input: 600W Max, 100-264VAC
PV Input or T500 Input: 1200W Max, 55-145VDC, 20A
AC: 220-240VAC*3, 100-120VAC*4
USB-A: 2*Quick Charging, 36W Total, 2*5VDC, 3A Total
Cigarette Lighter: 1*12VDC, 10A
RV (Aviation Port): 1*12VDC, 30A
DC 5521: 2*12VDC, 10A Total
Wireless Charging Pad: 2*5/7.5/10/15W
What's In The Box
Q1: In-Grid UPS Setup Guide
An electrician with a professional technician certificate is required to install the in-grid power system, connect the wires of critical equipment from your main electrical box to the BLUETTI UPS BOX. When the power fails, it will automatically switch to EP500 or EP500 Pro for the power supply. The connection method: power grid--home main circuit--BLUETTI UPS box--EP500 or EP500Pro--critical equipment (such as refrigerator, electric light, and server).
1.If the open-circuit voltage of the solar panels is within the specified input range of EP500, they can be directly connected into EP500 or EP500Pro through the MC4 port connectors to build up the UPS system.
2.If the open-circuit voltage of your panels exceeds the input limitation of EP500 or EP500Pro, they need to pass the "PV step-down module" to decrease the voltage before connecting into the system. The connection method is solar panels--PV step-down module--EP500 or EP500Pro--critical equipment (such as refrigerator, electric light, and server).
Q2: Why is there a limitation on the power of the equipment loaded by the US version of EP500 or EP500Pro in the mobile UPS mode?
If your home's socket features 120V/15A, the equipment carried by EP500 or EP500Pro cannot exceed 1800W.
If your home socket features 120V/25A, then EP500 load equipment can be no more than 2000W, and EP500Pro can be 3000W for safety.
Q3: Can I change the working mode of EP500 or EP500Pro to work as a mobile UPS after the EP500 connected to the home grid?
Yes, you can. Turn off EP500 or EP500Pro first, and then unplug the cable on it, remind to set the Max. Grid Current to 15A.
Q4: What is the UPS switching time?
There are two types of working conditions of UPS for EP500.
No delay for online UPS.;
20ms from standby UPS.
Q5: How much is the loss of AC and DC?
AC_ON & DC_OFF: less than 20W,
AC-ON & DC_ON: less than 25W
Q6: After the stated 6000 battery cycles, how much capacity is left in EP500 and EP500 Pro?
EP500 and EP500 Pro can maintain above 50% capacity after 6000 cycles.
Q7: What's the frequency?
60Hz: US, Canada 50Hz: Europe, UK, Australia Frequency 50/60Hz cannot be switched.
Q8: What should I do if the solar panels on the roof of my house exceed the open circuit voltage requirement?
You can reduce the open-circuit voltage by ordering a BLUETTI PV Voltage Drop Modular. Doesn't require changing the original installation and connection method of solar panels in your house. Through this modular, the open-circuit voltage of roof panels can be matched with the input specs of EP500/EP500Pro
Q9: Can I use third party solar panel and what conditions need to be met?
Yes, you can. However, it must meet:
1) Open Circuit Voltage(OCV):
EP500: 55-145V/Max.20A, Max.1200W.
EP500Pro: dual MPPT, each is 35-150V/Max.12A,1200W Max. (2400W Max. For dual connection).
2) Suitable MC4 connector.
3) We recommend that the solar panels to be connected should be of the same brand.
Q10: Are there any restrictions on the use of the 100W USB-C port?
The charging power will work at only 60W at most instead of 30W if the USB-C cable does not have 5A MFI certification.
Q11: After the DC port of 12V30A is opened, can the other DC ports be used?
No, for the 30A large-current, the other ports besides 12V/30A RV ports won`t work. In addition, you must cover the rubber plug when the DC is turned on and the 12V/30A port is idle , otherwise it may cause a short circuit if the cable falls in.
Q12: Note on the output power of the Split Phase Bonding Function.
1) There is only one AC port marked 4000W/220-240 (or 6000W/220-240) on the Split Phase Fusion Boxes that can power the High-voltage devices. Other 6 AC ports cannot load more than 2000W on EP500 (3000W on EP500Pro).
2) Under Split Phase Bonding mode, the total load power of all AC ports (on the machine and Split Phase Fusion Boxes) can not exceed 4000W for EP500 (6000W for EP500Pro).
Q13: If one of the EP500(or EP500Pro) is out of power, does the Split Phase Bonding Function continue to work?
If any one of the two EP500(or EP500Pro) runs out of power, the high-voltage output ports on the Split Phase Fusion Boxes will stop outputting power. The machine which still has the power needs to be set to ”Single Phase” mode manually.
Q14: Does the Split Phase Bonding Function apply to one EP500 and one EP500 Pro?
No. Only applicable to units of the same model and specifications. For example, two EP500 or two EP500Pro are recommended. Besides, the Split Phase Fusion Boxes also are different.
Shipping was slow just got it today . ordered on the 3rd shipped the 6th received the 20th haven’t had time even start it yet since it didn’t com with oil if I new that I would have had some ready to put in it. But I will update you once I have used it .
Nothing but good customer service and competitive prices
I enjoyed working working with Bill the owner of Outbound Power. To make a long story short the customer service is outstanding and you can directly speak with the owner and he will call you back too. I did know much of this company, but after some online research I felt the risk of ordering an expensive item was worth it and they had a competitive price for EcoFlow Delta 2 Power Station that I was interested in. Bill answered all my questions and I ordered the item and it shipped quickly with a tracking number and Outbound Power also would send me updates of the progress of the item. Unfortunately for some bad weather in California my shipment was delayed a week, but this was not their fault and it arrived by FedEx with no damage. I will certainly make another purchase from Outbound again when the time comes.
Additional items to finish out my back up power, storage capacity and move up to 240 volt capability
I like the concern shown by you and your company. The following is great. Great was the price and discounts offered. This stuff (EcoFlow) is expensive and you are the best pricing and deals on the market that I was able to find. I did get my EcoFlow pro from harbor freight with a 25% off one item club member discount. That saved me a lot. My delta 2 and smart generator was a great deal from you with the added $100 off made it impossible to pass up. Thanks for the great pricing and purchase process.