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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Shipping Information
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Order Shipment
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us atorders@outboundpower.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
Returns
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
1. We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
2. Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
3. To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
4. We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
5. Charging a restocking fee is a B.S. way for some companies to make money off your return. We do not charge restocking fees.
6. The customer may be responsible for return shipping costs depending on the product. Whenever possible, we strive to cover the return shipping fee.
7. To assure your refund, please use a trackable mail service. We are not responsible for lost or missing packages.
Refunds
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
Exchanges
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
Damages
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 5-21-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
PRODUCT DESCRIPTION
The Jackery Explorer 1000 Portable Power Station is a high-capacity, versatile, and reliable power source that provides clean and sustainable energy for your outdoor adventures, emergency backup, and off-grid living. This innovative and compact power station packs 1002 watt-hours of power and features a wide range of output ports, including AC, DC, USB, and car outlets, making it compatible with most electronic devices and appliances.
The Jackery Explorer 1000 Portable Power Station is an excellent choice for anyone looking for a reliable and sustainable power source for their outdoor adventures, emergency backup, or off-grid living. With its high-capacity battery, versatile output ports, portability, and eco-friendliness, this power station is a valuable investment that can enhance your outdoor experience and provide peace of mind during emergencies.
Jackery Explorer 1000 Benefits
Easy Portability
One of the key benefits of the Jackery Explorer 1000 is its portability. Weighing only 22 pounds, this power station is easy to carry around and transport, making it perfect for camping, hiking, tailgating, and other outdoor activities. The durable and rugged design ensures that it can withstand harsh weather conditions and rough handling.
Eco-Friendly
Another major advantage of the Explorer 1000 is its eco-friendliness. Unlike traditional gas-powered generators, this power station runs silently and emits zero fumes, making it safe and healthy for both you and the environment. The lithium-ion battery used in the Jackery Explorer 1000 is also durable, efficient, and recyclable, ensuring that it provides a sustainable power source for years to come.
Jackery Explorer 1000 Features
Power 8 Devices Simultaneously
The Jackery Explorer 1000 comes with a range of output ports, including three AC outlets, two USB-C ports, two USB-A ports, one carport, and three DC outlets, which allow you to power a wide range of devices and appliances, such as laptops, smartphones, tablets, lights, fans, mini-fridges, and even small power tools. The power station also features a built-in MPPT controller that optimizes the charging efficiency of solar panels, allowing you to recharge it using clean and free solar power.
Safe & Reliable
In addition to its versatile and eco-friendly features, the Jackery Explorer 1000 also comes with a range of safety features, such as over-voltage protection, over-current protection, and over-temperature protection, that ensure that it operates safely and reliably.
User-Friendly LCD Screen
The power station also features a user-friendly LCD screen that displays the battery level, input/output power, and other important information, making it easy to monitor and manage your power usage.
What's In The Box
1 x Jackery Explorer 1000 Portable Power Station
1 x Car Charger Cable
1 x AC & AC Cable
1 x User Manual
1 x SolarSaga Parallel Adapter Cable
Jackery Explorer 1000 Specifications
BATTERY INFO
Capacity: 1002Wh (21.6V, 46.4Ah)
Cell Chemistry: Li-ion NMC
Lifecycle: 500 cycles to 80%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
Dimensions (LxWxD): 13.1 x 9.2 x 11.1 in (33.3 x 23.3 x 28.3 cm)
Operating Usage Temperature: 14-104F (-10-40℃)
Certification: CEC, DOE, FCC, QC3.0, ROHS, CA Prop 65
Warranty: 24 Months
Optional Accessory: Jackery SolarSaga 100W Solar Panel
Frequently-Asked Questions
Q1: What devices can the Jackery Explorer 1000 power?
A1: Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well . Once exceeding, the Explorer 1000 will shut off automatically. Please refer to your device specification before purchase.
Q2: What are the working times for my devices?
A2: Working time = 1002Wh* 0.85 / operating wattage of your device
For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 1002Wh*0.85/60w=14.2hrs (rough calculated).
Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.
Q3: What is the maximum watts of solar panels that can be used to charge the Jackery Explorer 1000? Also, how long will it take to recharge from a fully-discharged battery?
A3: The maximum input wattage of Explorer 1000 is 126W(12~30V,7.5~8.33A ). As for recharging time, it depends on which panel you are using and weather conditions, for example, the Explorer 1000 can be quickly recharged within 8 hours by connecting two SolarSaga 100W solar panels together with an adapter cable. If connecting only one single panel, the approximate recharging time is 17 hours. Recharging time may varies from different location, temperature, weather etc., the actual time may be different.
Q4: Is the power station waterproof?
A4: The Explorer 1000 is not waterproof. Please do not store them in humid environment for longtime.
Q5: Can the Jackery Explorer 1000 be charged while using?
A5: Yes, you can use the Explorer 1000 to charge devices, while it's being re-charged at the same time.
The EcoFlow Delta Max is quite a powerhouse with portability and smart design.
Outbound provided great service, I had a small delay in tracking and delivery of my extra battery, I reached out and everything was taken care of in a timely manner. I will plan on ordering from the company again. Thanks!
I plan to use the Glacier for a cross country road trip. So far the battery is working great. It runs the fridge over a day and recharges in the 4Runner while I’m driving.
After lots of research I landed on this power station and it checks the most boxes for the price. Small enough to carry, but enough power for an emergency or camping trip. It can charge quickly through AC but solar also works well which is what I use most.