Jackery Solar Generator 1000 Pro | Explorer 1000 Pro + SolarSaga 80W/200W
Brand: Jackery
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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Shipping Information
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Order Shipment
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us atorders@outboundpower.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
Returns
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
The customer is responsible for return shipping costs. We do not charge restocking fees.
To assure your refund please use a trackable mail service. We are not responsible for lost or missing packages.
Refunds
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
Exchanges
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
Damages
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 3-25-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
PRODUCT DESCRIPTION
The Jackery Solar Generator 1000 is composed of the Explorer 1000 Portable Power Station and either two SolarSaga 80W Solar Panels or four SolarSage 200W Solar Panels. Unlock true solar power potential, as per your needs in your favorite road trips, camping trips, RV, and over-landing adventures.
More Than Fast: 1.8 hours to full charge made possible by 4pcs of groundbreaking SolarSaga 200W solar panels, 3 times faster than Solar Generator 1000. With a simple and speedy setup in 60 seconds, you can enjoy endless green power wherever you go. Bonus: full wall charge in 1.8 hours.
Power On The Go: The foldable handle is designed for easy transportation and storage. With a long lifespan of 1000 charge cycles and a lighter body, this compact power allows you to take on any outdoor adventures.
All-Round Safety: Pure sine wave inverter delivers stable power to safeguard your equipment. This super quiet (46dB) product has an integrated battery system (BMS) to monitor & protect battery life. The LED light with 3 brightness modes helps satisfy your outdoor needs.
Dual 100W PD Design: 2* USB-C & 2* 100W PD ports, delivering steady power for essentials such as phones, iPads, laptops, drones. Featuring multiple ports - 3* 1000W AC output ports, 2* USB A and DC car port.
Ultra-Long Standby: Lasts 10 years for 1 usage/week. The low self-discharge rate allows it to last 365 days from an 80% battery level, making it excellent company for off-grid living and power outages.
Jackery Solar Generator 1000 Pro Specifications
Jackery Explorer 1000 Pro Specifications
BATTERY INFO
Capacity: 1002Wh (43.2V 23.2Ah)
Cell Chemistry: Lithium-ion Battery
Lifecycle: 1000 cycles to 80%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
RECHARGE TIMES
AC Adapter: 1.8 Hours
4x SolarSaga 200W Solar Panel: 1.8 Hours
2x SolarSaga 80W Solar Panel: 9 Hours
12V Car Adapter: 12 Hours
PORTS
AC Output: 120V, 60Hz, 1000W (2000W Peak)
USB-A Output: Quick Charge 3.0, 18W Max
USB-C Output: 12V,10A
Car Port: 12V, 10A
AC Input: 12V-17.5V, 8A Max, Double to 16A Max
DC Input: 17.5V-60V, 11A, Double to 24A/800W Max
GENERAL
Weight: 11.5 Kg (25.4lbs)
Dimensions (LxWxD): 13.39 x 10.32 x 10.06 in (34 x 26.2 x 25.5cm)
Operating Usage Temperature: 14-104F (-10-40℃)
Warranty: 3 Years
Optional Accessory: Jackery SolarSaga 80/W200W Solar Panel
SolarSaga 80W Solar Panel Specifications
SOLAR
Peak Power: 80W
Power Voltage: 22V
Power Current: 3.6A
Open Circuit Voltage: 28.5V
Short Circuit Current: 3.71A
GENERAL
Weight: 5.1kg (11.2 lbs)
Dimensions: 906 x 528 x 27 mm (35.6 x 20.8 x 1 in)
Operating Usage Temperature: -10-65℃ (14-149°F)
Warranty: 36 Months
SolarSaga 200W Solar Panel Specifications
SOLAR
Peak Power: 200W
Power Voltage: 18V
Power Current: 11.12A
Open Circuit Voltage: 23.2V
Short Circuit Current: 11.76A
GENERAL
Weight: 8.0±0.3Kg
Dimensions (folded): 540 x 615 x 40 mm
Dimensions (unfolded): 540 x 2320 x 25 mm
Operating Usage Temperature: -10-65℃(14-149°F)
Warranty: 36 Months
What's In The Box
Explorer 1000 Pro + 2 x SolarSaga 80W
1*Jackery Explorer 1000 Pro
1* Car Charge Cable
1* AC Charge Cable
2* DC7909 to DC8020 Adapter
2* SolarSaga 80W
Explorer 1000 Pro + 4 x SolarSaga 200W
1*Jackery Explorer 1000 Pro
1* Car Charge Cable
1* AC Charge Cable
2* DC7909 to DC8020 Adapter
4* SolarSaga 200W
2* Solar Panel Connector
Frequently-Asked Questions
Q: What is the battery type?
A: The Explorer 1000 Pro uses a ternary lithium battery.
Q: What is the life expectancy?
A: It is rated for 1000 full charge cycles, at that point you will have approximately 80% of your original capacity, and will gradually reduce from there.
Q: When should I recharge the Explorer 1000 Pro when I don't use it?
A: We recommend that you keep the battery power above 20% when using or storing the power station daily.
A fully charged battery can last for several months, please recharge it every 3 months to keep the battery power above 50% when not in use.
Q: Does the Explorer 1000 Pro support App connection?
A: Sorry currently, the product doesn't support the APP connection, however we will look to find another solution, in the future.
Q: Is there an MPPT controller?
A: Yes, the Explorer 1000 Pro has an internal MPPT controller.
Q: Does the product generate any noise?
A: The noise does not exceed 46 dB within 1 meter.
Q: Does the Explorer 1000 Pro support pass-through charging?
A: Yes, the Explorer 1000 Pro fully supports pass-through charging, with no adverse effects to the battery.
Q: Is there a small load function and how do you turn it on/off?
A: To turn it on, press the AC switch button + DISPLAY simultaneously. If it doesn't switch on, the system will automatically shut down after 12 hours of no-load, or low power consumption.
To turn it off, press the AC switch key + DISPLAY for 1 second.
Q: Is there a low power consumption function?
A: Yes, please refer to the following technical details:
USBA and USBC port: ≤2W, automatic shutdown after 12H
AC port≤18 W (inverter), automatic shutdown after 12H
car charger port≤2W 12H, automatic shutdown after 12H
Q: What are the main differences between the Explorer 1000 and the Explorer 1000 Pro?
A: Please refer to the points below:
1) The Explorer 1000 Pro doesn't require the power brick, a piece of power cable can simply be used for recharging. 2) The Explorer 1000 Pro has a faster recharge time compared to the E1000 and has 2 DC input ports 3) The Explorer 1000 Pro has a longer life cycle than E1000.
Q: Is the Explorer 1000 Pro an updated version of the Explorer 1000?
A: Yes - the Explorer 1000 Pro can be considered as the fully updated version of the Explorer 1000.
Q: Is the Explorer 1000 Pro compatible with my device?
A: The Jackery Explorer 1000 Pro can run devices at 110V, requiring less than 1000W. If this does not exceed the output power of the Explorer's AC port, it can be supported by The Explorer.
Calculate the charging time by using the following formula:
Working time = Explorer's watt-hours * 0.85/operating power of your device. 4) The Explorer 1000 Pro can self-diagnose faults and display it to customers.
Shipping was slow just got it today . ordered on the 3rd shipped the 6th received the 20th haven’t had time even start it yet since it didn’t com with oil if I new that I would have had some ready to put in it. But I will update you once I have used it .
Nothing but good customer service and competitive prices
I enjoyed working working with Bill the owner of Outbound Power. To make a long story short the customer service is outstanding and you can directly speak with the owner and he will call you back too. I did know much of this company, but after some online research I felt the risk of ordering an expensive item was worth it and they had a competitive price for EcoFlow Delta 2 Power Station that I was interested in. Bill answered all my questions and I ordered the item and it shipped quickly with a tracking number and Outbound Power also would send me updates of the progress of the item. Unfortunately for some bad weather in California my shipment was delayed a week, but this was not their fault and it arrived by FedEx with no damage. I will certainly make another purchase from Outbound again when the time comes.
Additional items to finish out my back up power, storage capacity and move up to 240 volt capability
I like the concern shown by you and your company. The following is great. Great was the price and discounts offered. This stuff (EcoFlow) is expensive and you are the best pricing and deals on the market that I was able to find. I did get my EcoFlow pro from harbor freight with a 25% off one item club member discount. That saved me a lot. My delta 2 and smart generator was a great deal from you with the added $100 off made it impossible to pass up. Thanks for the great pricing and purchase process.
PRODUCT DESCRIPTION
