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Just wanted to let you know that the Anker Solix F3800 plus, with an expansion battery, and the generator cable arrived promptly and in excellent condition. I want to mention that your company does the right thing, even though the customer may not know it. When I ordered the equipment, I did not know that there was a promotion for a free solar panel based on the amount of the order. I was happily surprised when the free solar panel was delivered.
Rest assured that I will recommend your company as it has the best prices around, and because it does the right thing for it's customers.
Thank you!
Hey Jesus,
Wow, thanks so much for sharing this — it made my day! I’m really glad everything with your Anker SOLIX F3800 Plus, the expansion battery, and the generator cable arrived quickly and in perfect shape. And I love that you were pleasantly surprised by the free solar panel — we always try to take care of our customers, and it’s awesome to hear it made a difference for you.
Thanks a ton for your kind words and for planning to recommend us. If you ever have any questions or just want to chat about your setup, you know where to find me!
I bought the unit because of it's high satisfactory rating and your prices. I'll be using it for home power during power outages but I'm sure it will work fine. I'll be able to tell what other products I might need with future power outages.
Hi Richard,
Thank you for the 5-star review! We’re delighted you chose the EcoFlow DELTA Pro based on its excellent reputation and our pricing. It’s a fantastic choice for reliable backup power during outages, and we’re confident it will serve you well.
If you have any questions as you use it or would like recommendations for additional products to enhance your backup power setup, please don’t hesitate to reach out. We’re always here to help.
The batteries shipped and delivered a day early.
They were packed very well.
Installation went well.
Need a longer batery cable to hook up the batteries in series.
Hi David,
Thank you for the 5-star review! We're thrilled to hear your batteries arrived ahead of schedule, were well-packed, and that installation went smoothly.
Regarding the longer battery cable, we’d be happy to help you find the right one to complete your setup. Please let us know the length you need or any specifications, and we can recommend or provide a suitable option.
Thanks again for choosing us — we’re always here if you need anything else!
This power cord functioned exactly as one would expect it would, and was receive in good time.
Thank you for your review! We're glad to hear the power cord worked as expected and that it arrived on time. If you ever need anything else or have questions, feel free to reach out — we're always here to help!
I wish my ecoflow 800 watt alternator generator came with the proper cable for my ecoflow delta pro. I even checked on a question and answer on this same potential issue and the response said is was compatible. but it turns out that it's not and know I need to order an adapter for it. so in essence your response was via ecoflow stated information, but their info is not as model specific I guess. just a general, blanket response across the board?
still on your end 5 starts, this is a tech info issue on their side if you ask me. another way to generate more money instead of adding the go between attachment in case of these scenarios or just making a 1 standard cable/plug in for their entire product line ;)
Thank you so much for the thoughtful review and the 5 stars — we really appreciate it. You're absolutely right to point out the confusion here. The compatibility information provided by EcoFlow can sometimes be too general, and unfortunately, it doesn’t always highlight the specific adapter requirements between different Delta models and the 800W Alternator Charger.
We completely understand your frustration, and we agree, clearer, model-specific guidance would make things a lot easier. We're actively working to improve the accuracy of the compatibility details we provide and are passing your feedback along to EcoFlow as well.
If there's anything we can do to help expedite your adapter order or make things right in the meantime, just let us know. Thanks again for your support and for helping us improve!
Item came damaged but seller promptly replaced it very good seller
Hi Jose,
Thank you for your updated review, sorry if it didn't work out as expected on the first time. We're glad we are able to redeem ourselves by getting the replacement done for your order.
The phone representative was knowledgeable and informed me of a sale that was going on and gave me the best price on the product. He confirmed shipping and kept me updated all the way through delivery.
Hi James,
Thank you for sharing your experience! We're so glad to hear that our phone representative was able to assist you with expert knowledge and ensure you received the best possible price. It's also great to know the communication throughout the shipping process met your expectations.
We truly appreciate your support and look forward to helping you again in the future. If there's anything else you need, don’t hesitate to reach out.
Everything came in great shape and everything works so good would recommend it to anyone cause it works great
Thanks so much for the great review! We're thrilled to hear that everything arrived in perfect shape and is working well for you. Please let us know if we can ever be of service again!
Works great for backup boondocking power when camping and traveling with our RV.
Hi Donald,
Thank you for the great review! We're so glad to hear the Anker SOLIX F2600 is working well as a backup power source for your RV adventures. It’s a solid choice for boondocking, and we’re happy it’s meeting your needs.
If you ever have questions or need support while on the road, we’re just a message away.
So far everything works as advertised. Haven’t used all the features yet.
Hi Cliff,
Thank you for leaving a 5-star review! We're glad to hear your Anker SOLIX C300X is working as advertised so far.
If you have any questions as you explore more of its features, feel free to reach out — we're always happy to help.
