NEED HELP?
1-888-976-5443
help@outboundpower.com
NEED HELP?
1-888-976-5443
help@outboundpower.com
Anker SOLIX F3800 Plus Portable Power Station | 3840Wh | 6000W | 3200W Solar Input
Hi Marshall, thank you for your review of the Anker SOLIX F3800 Plus Portable Power Station. We hope this product continues to meet your power needs. Have a great day!
Great communication! Excellent customer service. Thanks
Thank you so much for the kind words! We really appreciate you taking the time to share your experience. It means a lot to hear that our communication and service stood out. Please let us know if there is ever anything more we can do to be of service!
It was great doing business with you ill be back
i
Thank you so much for your kind words. We truly appreciate your support and it means a lot that you chose to work with us. If there is anything we can do to help support you with your E10 system, please feel welcome to reach out. Thank you again!
There is a lot to I need to learn about solar power but so far so good with this power station. I do like the Ecoflow app and the delta 3 ultra plus. It is an impressive unit. This unit manageable. I really wanted the Ecoflow delta pro 3 but was afraid of the extra weight. As heavy as it is with the wheels I would still consider it portable as necessary. I am pleased to have found Outbound Power. They also had the best price on the unit. Delivery by Fed Ex went smoothly.
Thank you for the thoughtful feedback. We really appreciate you taking the time to share your experience. There is definitely a learning curve with solar, and it sounds like you are off to a great start. The DELTA 3 Ultra is an impressive system, and it is great to hear the size and mobility are working well for you. Glad to hear the app experience and delivery both went smoothly as well. We are grateful you found us and truly appreciate your support. Please let us know if we ever be of further assistance!
The 100W solar panel works great with my Explorer 1000. It keeps my portable fridge charged and plenty of juice for a lot of other things. It’s compact enough and easy to carry.
We really appreciate you sharing this! Being able to reliably run a portable fridge and still have extra capacity is huge, especially when everything stays compact and easy to move. That’s exactly what makes this kind of setup so versatile. Thanks again for your business!
Love how easy this is to set up. 100w is the perfect size for me. Its not to big but keeps my Explorer 1000 topped off.
Thank you for sharing this. We are glad to hear the setup was quick and straightforward. We appreciate your support and great to hear it’s working well for you. Please let us know if there is ever anything more we can do to be of service!
Awesome product and great customer service!
Thank you so much for the kind words! We’re really glad to hear you’re enjoying the F3000, and it means a lot to know our customer service made a positive impression as well. We truly appreciate your support and are always here if you need anything down the road.
The value is in the combo price. Pair that with strangely fast FedEx delivery, you have an unbeatable deal. Now it’s all about pulling my setup together.
Thank you for the great feedback. We love hearing this! The combo value is exactly what we aim to deliver, and glad it came through for you.
And yes, when everything shows up faster than expected, it makes the whole experience that much better.
If you need any help dialing in your setup, feel free to reach out. We are happy to help you get everything running exactly how you want it.
Initial review: great product very sturdy and the doors coming off on both sides is a great touch unfortunately I think I would've preferred the next step up in size but honestly couldn't be happier.
Thank you for your review. We’re glad to hear you’re happy with the product and that the sturdy build and removable doors stood out to you. That kind of flexibility can make a big difference. We appreciate your feedback on the size as well, and we’re grateful you chose Outbound Power!
DuroStar DS13000MX Dual Fuel 10500W/13000W Portable Generator | CO Alert
Hi there! Thank you for your review on the DuroStar DS13000MX Generator. We are happy to hear that you are satisfied with the product. We hope it continues to meet your needs and provide reliable power. If you have any questions or concerns, please don't hesitate to reach out to us. Thank you!
The service and the price and the shipping is free a better price than other competitors and Amazon I would always buy from this company for Jackery product
We're thrilled to hear that you had a positive experience with our service, pricing, and free shipping. We pride ourselves on providing the best value for our customers. Thank you for choosing us for your Jackery product needs!
When will the 2nd part of the order deliver?
Hi John, we have emailed you separately. Your order is still in transit. Please let us know if you need additional assistance and we will be happy to help!
Product arrived in a timely manner and is working great! Thanks Outbound Power!
Thank you for taking the time to leave a review! We are thrilled to hear that your Explorer 1000 v2 is working great and that you received it fast. We appreciate your support and thank you for choosing Outbound Power. We are here to serve you if you need anything else in the future!
This is my third power station and everything always works just as advertised.
Thank you for your amazing review of the DELTA 3 Max. We're so happy to hear that it's exceeding your expectations and working just as advertised. We truly appreciate your continued support and hope you continue to enjoy the EcoFlow experience. Please let us know if there is anything more we can do to be of service!
I had high hopes for this company only to be disappointed by unacceptable results. That said Ecoflow also contributed to this failure of support and quality probably more so. First the pro’s 1.Outbound power had the best price I could find for the Delta Pro 3. 2. When calling in for support the representative was very friendly. The Problems…. Buckle up. 1. When I received the Delta Pro 3 from Ecoflow the box was extremely damaged and dirty inside and out. Once unpacking the unit the unit also was very dirty and dust lay thick inside the packaging. The peel off sticker on the screen was torn like it had been removed and put back on. I’m not sure if I can upload pictures in this review. Furthermore the bundle I purchased was missing the Solar cable extensions . I sent pictures to Outboundpower and ecoflow. Outbound said they would pass along the condition of the unit and request the missing cables. Ecoflow responded saying the unit was most likely damaged and they could set up a return. They denied I should even receive the cables in the order , so I sent them the screenshot of my order showing I was cheated out of this at the time of this review the cables . Outbound also replied and said according to ecoflow the unit was most likely damaged And attached a return label. I am an ederly man, my wife an I had cleaned the unit up and saw no physical damage earlier that week and it powered on fine. We carried the very heavy unit down steep stairs to our basement to function as a power back up for our sump pump. We both were slightly injured doing so, her back and my thigh(pulled muscle). The last thing I want is to try and now carry that UP the stairs and pack into an already damaged box(came that way). The unit has a 5 year warranty and I tested it for about 10 minutes running my sump pump, so at this time I don’t plan on returning it. If I find it is physically damaged I will have to pay someone to carry it upstairs for us and pack it. Outbound has been slow to respond after initially responding within 24 hours. I’m still waiting on who’s responsible for the missing items in my order and Ecoflow or Outbound . I will add that Ecoflow has terrible support and it’s well documented if you search the web or YouTube for reviews. I plan doing a YouTube video of my experience which will add much more details of this ordeal to date . I’m not sure if it will be one video or 2. I plan on reviewing both companies with many more details about my experience on my channel. To be fair Outbound seems to only be the middle man here and to date haven’t fixed the issues, maybe because ecoflow is the shipper and has all the power? The unit itself I have researched in great depth and if mine isn’t damaged I see it fitting my needs. It looks nice, well it did after we spent 30 minutes whipping all the dirt and dust off it. The UPS feature in the 10 minutes I had it in worked well starting my pump after I had unplugged it from the grid. A more detailed review will be left on my YouTube channel if I decide to risk keeping this unit. I really like to support small companies and I wish OUTBOUNDPOWER much success, but sadly after my experience I most likely won’t be a return customer. If things change I will try to update this review and if allowed leave a video link to my reviews on my channel UPDATE: Outboundpower.com and their Rep “Jam” spent many hours on correcting this issue. I eventually ended up returning the original unit, at many problems with FedEx. I got a replacement unit that looks good to date. Outbound power also sent me a carport hook up instead of the solar cable since it was out of stock, which is OK by me. Due to their tireless effort to make this right and FedEx being the main issue I am updating this review from two stars 5. if I could read FedEx in EcoFlow, this reading would be a little lower. But since outboundpower.com didn’t damage the unit, it was FedEx. I will say working with a small company did feel like they could devote time to me unlike the larger websites. I would purchase from them again with what I know at this time.
Hi Jim, thank you for taking the time to update your review. We truly appreciate it, and we’re very glad we were able to get this resolved for you in the end!
We’re sorry again for the condition the original unit arrived in and for the frustration around the missing cables and return process. That’s not the experience we want for any customer, and we understand how difficult the situation was, especially given the size and weight of the unit.
We really appreciate your patience while we worked through the challenges with the shipment and coordination. As you noted, once we were able to take control of the situation, our goal was to stay with it until it was fully resolved and make sure you were taken care of.
We’re glad to hear the replacement unit is in good condition and that the alternate cable solution worked out for you.
It means a lot that you recognized the effort our team put in. That level of support is exactly what we strive for, especially as a small business.
If you need anything at all as you continue using the system, we’re here to help.
Thank you again for your business and for giving us the opportunity to make it right. Please let us know if there is ever anything more we can do to be of service!
I just received my Pecron 3600 package yesterday. I am a total novice to the whole solar generator thing and now have my work cut out for me. I think that I did my homework on this unit and this package and I hope all goes as expected. More importantly I at this point I really wanted to say a BIG THANK YOU TO Bill at Outbound Power and His Staff. They made this purchase painless and a pleasure. Their customer service is top notch and their shipping extremely fast. They followed up on the whole process from start to finish. Also in doing my due diligence I found their prices to be better that any other seller out there it makes me feel confident that if I need any help or if I have any issues Bill and his staff will be there for me. I know that any of my solar needs in the future will be coming from Outbound Power. Thank you very much. MikeR
Thank you so much for your kind words and for choosing Outbound Power for your solar needs. We are thrilled to hear that you had a pleasant experience with our customer service team and that you are satisfied with your Pecron 3600 package. We are always here to help and support you in any way we can. Your satisfaction is our top priority and we look forward to assisting you with any future solar needs. Thank you again for your support and trust in our company.
Best regards,
The Outbound Power Team
Wonderful product and great service and like always outbound always has the best prices. And I appreciate the personal business experience and care for their customers.
Hi there, thank you so much for your kind words and for choosing the Anker SOLIX E10! We're glad to hear that it met your needs and that you had a positive experience with our service. We always strive to provide the best prices and excellent customer care for our valued customers like you. Thank you for your support and we look forward to serving you again in the future!
Excellent product and outbound had the best prices like always
Thank you for the kind words! We're glad to hear that it met your needs and that you found our prices to be the best. Enjoy your Anker SOLIX E10!
Everything is okay got it within 3 4 days.. Price was right. I'll be getting the sts later. Only thing that was different tax wasn't taken out
Thank you for leaving a review for the Jackery 5000 Plus Battery. We're glad to hear that you received it quickly and at a great price. Let us know if we can be of service again!
I’m so happy I found this site! Outbound Power has so many great products and I was really excited to see the price. I’ve been waiting for Amazon prime days to buy something, a very expensive item, but I happen to see it on this site and I snatched it right up and saved over $500!!! a delivery was quick and actually a day earlier than what they thought it would be.
Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. If you ever have questions about your system or need help choosing equipment in the future, our team is always here to help. Thanks again for your support and welcome to the Outbound Power community!
Received the expansion batteries in excellent condition. Warranty registration with the company was smooth with no issues. I’ll definitely place a larger order again when there’s a big sale! 🔋👍
Thank you for the great review! We’re glad to hear your expansion batteries arrived in perfect condition and that the warranty registration process went smoothly. That’s exactly the experience we want every customer to have.
We truly appreciate your support and look forward to helping you with your next system when you’re ready to expand. Thank you for your support!
Perfect addition for our SOLIX C1000 gen 1
Thank you for taking the time to leave a review. We're thrilled to hear that the Battery was the perfect addition for your SOLIX C1000 gen 1. We appreciate your support and hope to continue providing you with excellent products!
So far, it's been working flawlessly with my EcoFlow Delta 3 Plus
It doesn't seem to work well with my EcoFlow River 2 Pro; for some reason, I had to restart the Charger. Every time I tried to charge my River 2 Pro, eventually it wouldn't charge. There is a good possibility I did something wrong in the settings. I didn't buy it to Charger for the River 2 Pro anyway, so no big deal to me. So far, after two days, the EcoFlow Delta 3 Plus hasn't had any issues.
Thank you for taking the time to leave a review. We are glad to hear that it has been working flawlessly with your EcoFlow Delta 3 Plus. We apologize for the inconvenience you experienced with your EcoFlow River 2 Pro. Our team is here to assist you and make sure you are fully satisfied with our product. Please feel free to reach out to us if you need any help with the settings. We want to ensure that your experience with our charger is nothing but positive. Thank you for choosing Outbound Power.
Jackery Explorer 1000 Plus Portable Power Station | 1264Wh | 2000W | 800W Solar Input
Hi there! Thank you for taking the time to leave a rating for the Jackery Explorer 1000 Plus. We are pleased you're happy with it. Enjoy!
Outbound team is fast and responsive. With my purchases so far they have beat everyone else’s prices.
Thank you for your kind words! We’re thrilled you had a great experience with our team and found our prices competitive. We truly appreciate your support and look forward to serving you again soon.