Thank you so much for sharing this. We are terribly sorry to learn your family went through that experience, but we are glad we could play a small role in helping keep your daughter’s RV powered. Wishing you and your family safety, blessings, and smoother days ahead!
So far i am well pleased with my power station. I especially enjoyed the discount I received on my purchase from Outbound Power.
Hi Craig,
Thank you for taking the time to leave a review — we really appreciate it.
I’m glad to hear you’re pleased with your Jackery Explorer 2000 v2 and that the discount made the purchase even better. If you have any questions as you continue using the power station, or if we can help with anything in the future, please don’t hesitate to reach out.
Thanks again for choosing Outbound Power.
If need a real power outage solution then the Ecoflow Deltra Pro is you choice. It is easy to setup and use.
Hi RR,
Thank you for sharing your experience! We’re thrilled to hear that the EcoFlow DELTA Pro Ultra is giving you the reliable backup power you need. It’s always great to know our customers find the setup easy and effective.
We truly appreciate your feedback and your trust in Outbound Power. Enjoy your new power station, and don’t hesitate to reach out if you have any questions or need assistance in the future!
Best regards,
Bill
All went fine, great price, service and delivery - will buy again when needed.
Hi Ken,
Thank you for the great review — we truly appreciate it.
I’m glad to hear everything went smoothly and that you were happy with the pricing, service, and delivery. We’d be happy to help again whenever you’re ready for your next purchase.
Thanks again for choosing Outbound Power.
Product work as is very happy and have salesperson followed up if everything ok is a plus
Hi there! Thank you for sharing your positive experience with the DELTA 3 Max. We're thrilled to hear that you are happy with its performance. Please let us know if there is anything else we can do to be of service!
I’m a first time buyer from Outbound power. I purchased the Jackery solar battery backup power system for my home and business. I’m very happy with the excellent customer service that I have received from everyone at Outbound Power.
Hi Brett,
Thank you very much for taking the time to leave such a thoughtful review — it truly means a lot to us.
We’re glad to hear you’re happy with your Jackery Explorer 5000 Plus and that your first experience with Outbound Power has been a positive one. Our team works hard to make sure customers feel supported before, during, and after their purchase, so it’s great to hear that came through.
If any questions come up as you continue using the system for your home or business, please don’t hesitate to reach out. We appreciate your trust and look forward to helping again in the future.
Hi Michael,
Thank you for taking a moment to leave a 5-star review — we really appreciate it.
I’m glad to hear you’re happy with the DELTA 2 Max so far. Hopefully it stays in “peaceful standby mode” and you won’t need it for an outage anytime soon, but when you do, it’s a solid and very capable unit.
If you have any questions as you get more familiar with it — whether it’s setup, expansion batteries, solar input, or best-use tips — don’t hesitate to reach out. We’re always happy to help.
Thanks again for choosing Outbound Power and for your support.
Solid company to do business with. I received my order in good time with good communication along the way and at a very good price. I’ll definitely use Outbound Power for another purchase.
Hi Andy,
Thank you for the awesome review—we really appreciate you taking the time to share your experience.
We’re glad everything arrived quickly, communication was smooth, and that you felt you got a great value. Hearing that you’d choose Outbound Power again means a lot to our entire team.
If you ever need anything down the road or have questions about expanding your setup, don’t hesitate to reach out. We’ll be happy to help.
Thanks again for your support,
Bill
Thanks so much for your review. We are pleased to know you're happy with everything. Please feel welcome to reach out anytime if we can ever be of service again!
I placed my Order for an EcoFlow Delta Pro 3 on the afternoon of December 23, 2025 and noted that I really needed to receive it by December 29, 2025 to qualify for the IRS 30% Tax Credit. CEO Bill Bergeman and his staff made it happen! I followed the Tracking # daily and knew that on-time delivery would be a reality. Kudos!
Hi Marc,
Thank you very much for the kind words and for taking the time to share your experience.
We know how important timing was for your order, and I’m glad our team was able to make it happen for you. It’s great to hear that the delivery arrived as planned and helped you qualify for the tax credit — that’s exactly the outcome we aim for.
We truly appreciate your trust in Outbound Power and your recognition of our team’s efforts. If you ever have questions about your Delta Pro 3 or need help expanding your system in the future, we’re always here to help.
This kit was simple, oil spark plug and air filter. Right off the bat the air filter sent does not fit my generator. So frustrating after waiting a couple weeks to finally get the shipment. I assume the oil is fine, we’ll see if the spark plug is correct?
Hi Ian,
Thank you for taking the time to leave a review—and I’m really sorry for the frustration here. You’re absolutely right to expect a maintenance kit to be a simple, drop-in solution, and missing the mark on the air filter is not acceptable.
We’ll get this corrected immediately. Please reply to this email (or reach out to our support team) and confirm your generator’s exact model and serial number. As soon as we have that, we'll have this worked on with our internal teams to see how we can rectify this problem.
I appreciate you calling this out and giving us the chance to fix it. We value your business and want to make sure you’re fully taken care of.
Best regards,
Bill
Outbound Power
Thank you so much, Linda! We really appreciate you taking the time to leave a review. Clear, timely communication is something we work hard on, so it’s great to hear that stood out. If you ever need anything else, we’re happy to help.
The battery is a great addition to my Ecoflow system, but my experience with Outbound Power was fantastic. The "first" battery arrived extremely damaged by FedEx. I emailed Outbound Power to let them know that the battery was on its way back, and they had a replacement shipped out within 24 hours. I received the replacement battery before the FedEx returned the damaged battery to them.
This was my 2nd major purchase from Outbound Power, and I have complete trust in making major purchases with them in the future.
Nick, thank you for taking the time to share this—reviews like this genuinely mean a lot to us.
While shipping damage is always frustrating, we’re glad we could step in quickly and get a replacement out to you without delay. That’s exactly how we believe these situations should be handled, and we’re happy it made a difference for you.
We truly appreciate your repeat business and the trust you place in Outbound Power for major purchases. If you ever need anything—questions, expansions, or future upgrades—we’re always here to help.
Thanks again for choosing Outbound Power.
Hi Eliazar,
Thank you for your purchase and for taking the time to leave a note—we really appreciate it.
If you have any questions about the product or need anything at all, feel free to reach out. We’re always happy to help.
Thanks again for choosing Outbound Power.
My connectors arrived on time, were a perfect fit, and after running them through a couple trial runs have performed exceptionally well. Thank you!
Victor — thank you for the 5-star review and for sharing your experience. We’re glad to hear the connectors arrived on time, fit perfectly, and performed well during your testing. We appreciate your business and look forward to supporting you again in the future.
Alan — thank you for the 5-star review. We’re glad to hear the additional batteries were easy to install and helped expand your solar capacity. We appreciate your continued business and are here if you need anything as you grow your system.
I purchased this cable to connect my Ecoflow DPU Ultra inverter with 5 batteries battery, to the 2nd port of my Ecoflow SHP-2, after purchasing a new inverter from Outbound power. (A new inverter, does not come with a dedicated SHP-2 cord) Works as intended with enough reach. Would buy again.
Thank you so much for taking the time to leave a review. We're so glad to hear that the cable is working great for you. Please let us know if there is ever anything else we can do to be of service!
We received the Trail as a free gift of the EcoFlow Black Friday promotion. We live in an off-grid cabin, and have a couple small 1 watt fans for moving air - the Trail has been perfect for this use. It has almost as much juice as our much heavier and bulkier Jackery 300. We love it.
Hi Kate,
Thank you so much for sharing this! We’re thrilled to hear the EcoFlow TRAIL 200DC has been such a great fit for your off-grid cabin. It’s awesome to know it’s delivering that kind of performance in such a compact package—and even holding its own against a larger unit.
We really appreciate you taking the time to leave a review, and we’re glad the Black Friday promo turned into something genuinely useful for you. If you ever need anything else or have questions down the road, we’re always here to help.
Thanks again for choosing Outbound Power!
Best regards,
Bill
Hi Michael,
Thank you for the awesome feedback! We’re glad to hear you’re happy with the Solar Panels from Jackery. Stay blessed and Happy holidays in advance.
Hi Michael,
Thank you for the awesome feedback! We’re glad to hear you’re happy with the Jackery Battery Pack 1000 Plus. If you ever have questions or need anything down the road, we’re always here to help.
Thanks again for choosing Outbound Power!
Best regards,
Bill
Gotcha with the title, I have purchased several items from OBP, like a repeat offender. I’m glad I stumbled across their website, every product I purchased has arrived on time and in great condition. As long as I have a need for their products, I will always be a customer, or repeat offender.
Hi Homer,
This made our day — we love the “repeat offender” title. Thank you for coming back to Outbound Power and for trusting us with multiple purchases. We’re glad everything has arrived on time and in great condition, every time.
We truly appreciate your loyalty and support, and we’ll be here whenever you’re ready for the next “offense.”
Thanks again for being such a great customer.
Best regards,
Bill
I've been looking all over for this cable connector. So, kudos for actually having it in stock. Delivery was fast and the connector works great.
Hi T.R.,
Thank you for taking the time to leave a review — we really appreciate it. We’re glad we had the connector you were looking for and that it arrived quickly and worked exactly as expected.
Thanks again for choosing Outbound Power. Please don’t hesitate to reach out if you need anything else in the future.
Hi Jeffrey,
Thank you for the 5-star review! We’re glad to hear your first impression of the EcoFlow Smart Home Panel 3 has been a positive one so far. We look forward to hearing how the installation goes once everything is up and running.
If you have any questions or need assistance during setup, our team is always here to help.
Thanks again for choosing Outbound Power,
Bill & the Outbound Power Team
The service provided by Jam. She is knowledgeable, seems to be able to use her judgement when making decisions and is friendly. It's like the old days of customer service!
Hi Alan,
Thank you very much for taking the time to share this. We truly appreciate your kind words.
Jam will be especially happy to hear this feedback. We believe good judgment, product knowledge, and genuine care still matter, and it means a lot to know that came through in your experience.
Thank you again for choosing Outbound Power. We’re glad to have you as part of our community, and we’re always here if you need anything.
This is my second Delta Pro Ultra! Bought to expand our home backup. Both units are connected to the Smart Home Panel 2
Hi John,
Thank you so much for the incredible 5-star review — and for being a returning customer! We’re honored that you chose a second DELTA Pro Ultra to expand your home backup system. Connecting both units to the Smart Home Panel 2 is an excellent setup for maximizing reliability and whole-home coverage.
We truly appreciate your trust and support. If you ever need assistance optimizing your configuration or adding accessories, our team is always here to help.
Thanks again for choosing Outbound Power,
Bill & the Outbound Power Team