Shipping Policy

Fast & Free Shipping

We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.

All in-stock items will ship in two days or less.

Shipping Information

Please ensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.

A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and your payment method is pre-authorized for the purchase.

Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.

Order Shipment

Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico.  These options are limited depending on the product.

We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time.  We also do not ship outside of the United States at this time.

If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within three business days of your order, feel free to follow up with us at orders@outboundpower.com.

All delivery times provided by Outbound Power or by the shipping carrier are estimates.  Delivery times are subject to acts of nature and other unforeseen circumstances.  Refunds are not provided due solely to order deliveries outside of the estimated delivery window.

Last Updated: 12-28-2022