Shipping Policy

Free Shipping Storewide

Every order ships free to the continental United States (the lower 48 states).
We never add a shipping charge without your approval. If an unusually large or heavy shipment ever needs special freight, we'll contact you before it ships, and you can approve the cost or cancel your order for a full refund.

Shipping Address Policy

Please ensure the shipping information provided at checkout is accurate.
We are not responsible for losses, damages, or delays caused by incorrect shipping information.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.

Shipping Destinations

We ship to any location within the continental United States.
We do not currently ship to:

Alaska, Hawaii, or Puerto Rico.
American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, or U.S. Virgin Islands.
Any location outside of the United States.

Your Order Confirmation

You will receive an order confirmation email immediately after placing your order.
This confirms that we have received your order and your payment method has been pre-authorized.

Shipping Time For Your Order

In-stock items are processed within 1-3 business days.
Average shipping transit time is 2-7 business days from the shipment date.
Total shipment time (processing + transit) typically ranges from 2-10 business days.
Certain products may require additional time due to their nature or special freight arrangements.
Tracking information will be emailed within 24 business hours of shipment.

Delivery Estimates

All delivery times provided by Outbound Power and the shipping carriers are estimates.
Delivery times may be affected by unforeseen circumstances or acts of nature.
Refunds are not provided solely based on deliveries outside the estimated window.

Out of Stock/Backorder Items

If an item is out of stock or on backorder, our team will contact you within 24 business hours of your order to discuss how you'd like to proceed.

Last Updated: October 29, 2026

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Generator works

Generator works. Have yet to try solar panels. Will have to wait for a sunny day! Just wish I was more tech-savvy. Feel a little overwhelmed… but I am satisfied w purchase

It charges the battery on a cloudy day

This battery charges lightning fast has a light and multiple charging ports and two sockets. It has 2 way power, from the solar panel and the wall outlet. Definitely purchasing from this seller again

Trusted Since 2025 – Highly Recommended!

The generator cord looks longer in the pictures than in real life. It is 18” long from tip to tip. I received the cord on time and in excellent condition. I have not used the cable at this time as it is for power outages only. I’ve recommended Outboundpower.com to everyone for a vender of solar and power station equipment. They have been a favorite of mine since 2025.

Hi Homer, thanks so much for the kind recommendation and for trusting us for so long! We’re glad your adapter arrived on time and in excellent condition. Thank you for your note about the length and hope it’s ready when you need it. We appreciate you!

Was wrong about last review

Email discomunication and other led to my last review,when spending a lot on solar equipment I was lead to believe what my sales person had told me,,they said they would send a email where I could get a discount for my purchase,I waited patiently and it never came,so I thought I could trust them and made the purchase anyway hoping for the adjustment,I finally got it,but they have reach out to me,and because they do so much business they get tided up with other things,I believe that are the best people to buy solar from,things just got of hand,please know that they have done an excellent job for me and others

Hi Todd, thank you for updating your review and for your kind words. We’re sorry for the email miscommunication, but glad we were able to follow up and get it sorted out. We truly appreciate your patience and trust, and we’re grateful you chose us for your equipment!

Excellent work

Jam sales agent did a first class job, products and prices were better than I could get anywhere. They did a great job. I miscalculated some things, but found out that they were all in my favor. Thanks to the team at Outbound Power.

Hi Todd, thanks so much for the kind words! We’re delighted that everything worked out in your favor. We truly appreciate your support. You are the best!

First class treatment by Outbound Power

I give this a five star rating because of the service that jam help me with,, generators, batteries, solar panels, wires, breakers, shut off everything, and I am not an expert at putting this all together, but she straightened me right out. Oh, I had to do is get my electrician to hook up to my breaker box which wasn’t a big deal rest was very easy,, and jam also helped me with the pricing and it was just the first class Five Star Job by Outbound Power I love him and if I get anything else, it will definitely be from jam and Outbound power company.

Hi Todd, thank you for the wonderful five-star review! We’re so glad Jam made choosing and putting together your backup system easy and helped you find the right options and pricing. We’ll be sure to share your kind words with her. Thanks for choosing Outbound Power — we’re here whenever you need us!

My second purchase with Outbound Power

My second purchase with Outbound Power. I wanted to expand the capacity of my Delta Pro 3, and they gave me a really good price on the Delta Pro 3 extra battery. It was shipped quickly and for free! Got it connected easily to the Delta Pro 3 with the included cable and it began charging immediately. Very pleased with the battery and with Outbound Power!

Hi there, thanks for choosing Outbound Power again! We’re glad you had a such a great experience. We truly appreciate you!

Exactly what I was looking for

Exactly what I was looking for in terms of ease of use, runtime, features, etc. Outbound Power were very easy to work with

Hi there, thanks for the great review! We’re delighted the S2000 has the ease of use, runtime, and features you were looking for, and that you found our team easy to work with. Enjoy your power station and let us know if we can ever be of service again!

The second battery is a game changer

The second battery is a game changer. I bought the Anker Everfrost 2 for two reasons.
First to have a second fridge for the second floor of my house for things I might want late at night.
Second as part of my preparing for emergencies which given all the news about Super El Nino may have been a better idea than I knew.
I haven't deployed the solar panel yet but I'm glad I bought it in case I have to extend the life of the Everfrost 2 batteries in an outage.

Hi Ronald, thanks for sharing how you’re putting your EverFrost 2 to use. Having a second battery for extra fridge time is priceless. We hope the solar panel comes in handy if you ever need it! Thank you again!