Shipping Policy

Free Shipping Storewide

We offer free shipping on all orders to the continental United States.
In rare cases, oversized or overweight products may incur additional shipping charges.

Shipping Address Policy

Please ensure the shipping information provided at checkout is accurate.
We are not responsible for losses, damages, or delays caused by incorrect shipping information.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.

Shipping Destinations

We ship to any location within the continental United States.
We do not currently ship to:

Alaska, Hawaii, or Puerto Rico.
American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, or U.S. Virgin Islands.
Any location outside of the United States.

Your Order Confirmation

You will receive an order confirmation email immediately after placing your order.
This confirms that we have received your order and your payment method has been pre-authorized.

Shipping Time For Your Order

In-stock items are processed within 1-3 business days.
Average shipping transit time is 2-7 business days from the shipment date.
Total shipment time (processing + transit) typically ranges from 2-10 business days.
Certain products may require additional time due to their nature or special freight arrangements.
Tracking information will be emailed within 24 business hours of shipment.

Delivery Estimates

All delivery times provided by Outbound Power and the shipping carriers are estimates.
Delivery times may be affected by unforeseen circumstances or acts of nature.
Refunds are not provided solely based on deliveries outside the estimated window.

Out of Stock/Backorder Items

If an item is out of stock or on backorder, our team will contact you within 24 business hours of your order to discuss how you'd like to proceed.

Last Updated: September 10, 2024

Amazing Portable Bank Battery

After you get a hold of this bank Portable Batery you will never want an other.

Shipping was amazing, customer service was amazing. Thank you Bill.

Hi Carlos,

Emmanuel here, Bill’s assistant. Thank you for the fantastic review of the Anker SOLIX F2600 and portable power bank. I’m thrilled to hear that our shipping and customer service hit the mark and that you’re so happy with your new setup. If there’s ever anything you need—whether it’s additional accessories or setup tips—please don’t hesitate to reach out.

Thanks again for choosing Outbound Power

Great Product

package came in perfectly with no damage. I havent tested it yet but I am sure it will work fine. Thanks Outbound Power.

Thank you so much for your review! We're happy to hear your package arrived safely and in perfect condition. We appreciate your confidence in the product, and if you have any questions or need assistance once you've tested it, please don't hesitate to reach out. Thanks again for choosing Outbound Power!

Prompt delivery and met expectations

Thanks so much for your review! We're glad your order arrived quickly and met your expectations. We are available anytime if we can ever be of further service!

for Ecoflow River 3 Plus

Trust Website, don't have to worry about them.

Thank you for your review, Son. We're delighted to hear that you trust our website and feel confident when shopping with us. Your support means a lot, and we're always here if you have any questions or need assistance. Thanks for choosing Outbound Power!

Amazing Purchasing Experience

Absolutely impressed by Outbound Power. What an outstanding operation and incredible purchasing experience. They have set a new standard. Come with my highest recommendation. The Bluetti AC180 is everything I expected it to be. Very happy with my purchase.

Thank you, Rob, for your fantastic review. We're thrilled to hear that your purchasing experience was outstanding and that the Bluetti AC180P met your expectations perfectly. Your highest recommendation and kind words mean a great deal to us. If there's anything you need or any questions that arise in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.

Works as expected!

Thank you, Ross, for your feedback! We're glad to hear that the BLUETTI B300K Expansion Battery is working as expected for you. If you have any questions or need further assistance, don't hesitate to reach out. We appreciate your support!

Anker C300x

Purchased to supply supplemental power in an off site location. Hope to use when making short duration trips instead of hauling a full sized (2,000w) power station. Still waiting for weather to subside, as it snowed yesterday (04/01). Any products to change the weather?

Thank you for choosing the Anker C300X! It sounds like the perfect solution for powering your short trips without the heavier gear. We totally understand waiting on the weather – fingers crossed it clears up for you soon. While we haven't mastered weather control yet, we're confident the C300X will be ready when you are. We look forward to hearing how it works for you!

Perfect

Fits a need we’ve had for awhile Will keep our modem and phones charged as well as run a couple lights and the tv. Like the boost feature in case we need to use a small appliance This is our 2 nd. EcoFlow

Thank you, Charles, for the fantastic review! We're thrilled to hear that the EcoFlow RIVER 3 Plus fits your needs perfectly. It sounds like it's an ideal solution for keeping your modem, phones, lights, and TV running, and we're glad you appreciate the boost feature for small appliances. It's an honor to serve you for your second EcoFlow purchase, and we truly appreciate your trust in Outbound Power. If you have any questions or need further assistance as you enjoy your new power station, please don't hesitate to reach out.

They answer emails quickly.

It came so quickly that I couldn't make arrangements to be home to sign for it, and had to pick it up at a FedEx store.

Thank you for your feedback, Michael. We're glad our team was quick to respond to your emails and that your order arrived promptly. We understand that the fast delivery meant you had to pick it up from a FedEx store, and we apologize for any inconvenience this may have caused. If there's anything we can do to help with future delivery arrangements, please let us know. We appreciate you choosing Outbound Power and look forward to serving you again.

Quick to ship. I was pleased with the transaction.

Good price and quick shipping. No negatives.

Thank you, Robin, for your positive review. We're pleased to hear that you had a smooth transaction with quick shipping and a good price. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.