I also researched your business and reviews online.
I noticed you were a well established business and decided to trust by purchasing from you.
I also got helped online from one of your chat representatives, he was knowledgeable and respectful.
I called, I got a very nice representative to also helped me remove an item from my order, he did it right away and sent me an updated receipt with a few mins.
All items have been shipped already. I hope everything works great.
Your business totally deserves good customers as your company is well established and provides great service.