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Jackery Explorer 500 Portable Power Station | 500 Watts | 518Wh

Brand: Jackery

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Sale Price: $499.00
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Sale Price: $499.00
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Fast & Free Shipping

Fast & Free Shipping

We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.

All in-stock items will ship in two days or less.

Shipping Information

Please ensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.

A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and your payment method is pre-authorized for the purchase.

Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.

Order Shipment

Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico.  These options are limited depending on the product.

We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time.  We also do not ship outside of the United States at this time.

If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within three business days of your order, feel free to follow up with us at orders@outboundpower.com.

All delivery times provided by Outbound Power or by the shipping carrier are estimates.  Delivery times are subject to acts of nature and other unforeseen circumstances.  Refunds are not provided due solely to order deliveries outside of the estimated delivery window.

Last Updated: 12-28-2022

Hassle-Free Returns & Exchanges

Returns

We strive for a stress-free, hassle-free return process. In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.

  1. We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
  2. Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
  3. To be eligible for a return, the item must be in the same condition as it was received, unused, and in its original packaging.
  4. If the return request is unclear, we may require proof of purchase. We may also ask for confirmation of certain details as to why an item is returned for verification or if a warranty request is involved.
  5. Returns are subject to a 10% restocking fee. The customer is also responsible for return shipping costs.
  6. To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.

Refunds

Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.

Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card. 

Exchanges

The fastest way to exchange an item is to order it separately when the return is accepted.  Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.

Cancellations

Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.

Damages

The customer must inspect the packaging on arrival.  If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.

Last updated: 12-12-2022

Easy Product Financing

Shop Pay

Buy now, pay later with Shop Pay!

We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*

When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!

Choose Shop Pay at checkout to support carbon removal projects at no extra cost.

*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].

The Jackery Explorer 500 Portable Power Station is one of the lightest and most portable rechargeable lithium battery generators on the market.

  • Large Capacity: The Jackery Explorer 500 has a 518 watt-hour (24Ah, 21.6V) lithium-ion battery pack and a pure sine wave inverter. It features 1* AC outlet (110V 500W 1000W peak), 3*USB-A ports, 2* DC ports, and 1*car port to run low to high power appliances, including a mini-fridge, air pump, and TV.
  • Designed for Portability: The Jackery Explorer 500 portable power station is about the size of a basketball and has a solid handle. Its easy-carry and compact design make the Jackery Explorer 500 perfect for enjoying RV camping and road trips.
  • Four Ways to Recharge: The Explorer 500 has a high-quality built-in MPPT charge controller. This allows quick and easy green solar recharging when paired with the Jackery SolarSaga 100W solar panel (sold separately). You can also recharge the Explorer 500 with a wall outlet, car outlet, and electric generator.

Large Capacity.

The Jackery Explorer 500 has a 518 watt-hour (24Ah, 21.6V) lithium-ion battery pack and a pure sine wave inverter. It features 1* AC outlet (110V 500W 1000W peak), 3*USB-A ports, 2* DC ports, and 1*car port to run low to high power appliances, including a mini-fridge, air pump, and TV.

Designed for Portability.

The Jackery Explorer 500 portable power station is about the size of a basketball and has a solid handle. Its easy-carry and compact design make the Jackery Explorer 500 perfect for enjoying RV camping and road trips.

Four Ways to Recharge.

The Explorer 500 has a high-quality built-in MPPT charge controller. This allows quick and easy green solar recharging when paired with the Jackery SolarSaga 100W solar panel (sold separately). You can also recharge the Explorer 500 with a wall outlet, car outlet, and electric generator.

Jackery Explorer 500 Portable Power Station Powering a Camping Trip

VERSATILE OUTDOOR POWER

  • 500 Watt output*
  • 518Wh(24Ah) lithium battery
  • PURE SINE WAVE AC outlets
  • 12V carport and 3* USB ports

*Note that the total rated wattage should be under 500w (surge 1000w). If the device power is outside this range, the Explorer 500 may shut down.

Jackery Explorer 500 Portable Power Station Ports

GIVE YOUR APPLIANCES MORE RUN TIME

Time to Run a Variety of Devices With the Jackery Explorer 500 Portable Power Station

FOUR WAYS TO RECHARGE

  1. Solar panel
  2. Wall socket
  3. Vehicle's 12V output
  4. Electric Generator

Four Ways to Charge the Jackery Explorer 500 Portable Power Station

PREPARING YOUR OFF-GRID SOLAR GENERATOR FOR A GREEN AND CLEAN POWER SUPPLY

Connecting a SolarSaga 100W solar panel to the Explorer 500 Portable Power Station creates a solar generator. With our high-quality MPPT technology, the Explorer 500 can be fully charged under full sun in just 9.5 hours. With a Solar Generator setup, you can have an unlimited power source from the sun and always keep charged on the go.

Solar Recharging Steps:

  1. Find the DC interface on the back of SolarSaga 100.
  2. Connect the DC interface of SolarSaga 100 with the DC input of Explorer 500.

Jackery Explorer 500 Solar Generator

Specifications

BATTERY INFO

  • Capacity:¬†518Wh (21.6V, 24Ah)
  • Cell Chemistry:¬†Li-ion NMC
  • Lifecycle:¬†500 cycles to 80%+ capacity
  • Management System:¬†BMS, Over Voltage Protection, Short Circuit Protection

PORTS

  • AC Output:¬†110VAC, 60Hz, 500W (1000W Surge)
  • USB-A Output:¬†5V, 2.4A
  • Car Output:¬†12V, 10A
  • DC Output:¬†12V, 7A (6.5mm*1.4mm)
  • DC Input:¬†12V-30V (100W Max)

RECHARGE TIMES

  • AC Adapter:¬†7.5 Hours
  • 12V Car Adaptor:¬†7.5 Hours
  • Electric Generator:¬†7.5 Hours
  • SolarSaga 100W Solar Panel:¬†9.5 Hours

GENERAL

  • Weight:¬†13.32 lbs (6.04 kg)
  • Dimensions (LxWxD):¬†11.8 x 7.6 x 9.2 in (30.1 x 19.3 x 24.2 cm)
  • Operating Usage Temperature:¬†14-104F (-10-40‚ĄÉ)
  • Certification:¬†CEC, DOE, FCC, UL, ROHS, CA Prop 65
  • Warranty:¬†24 Months
  • Optional Accessory:¬†Jackery SolarSaga 100W Solar Panel
What's In The Box
Jackery Explorer 500 Portable Power Station - What's In The Box
Frequently-Asked Questions

Q. What devices can the Jackery Explorer 500 power?

A: Please note that the AC output port can only charge/power devices that operate at less than 500-Watt. Once exceeding, the Explorer 500 will shut off automatically. Please refer to your device specification before purchase.

Q. How do I know the working time for my device?

A: Working time = 500Wh* 0.85 / operating power of your device.

For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 500Wh*0.85/60w=7hrs (rough calculated) .

Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.

Q. How long does it take to fully charge the Jackery Explorer 500?

A: Within 7.5 hours from an AC wall outlet; Also another two recharge backup choices for your convenience, recharge from car port around 7.5 hours, and around within 9.5 hours from Jackery Saga 100W solar panel (Sold Separately).

Q. How do I know if my Explorer 500 is charged?

A: To check the charge level of the Explorer 500, refer to the LCD Battery Display.

Q. What type of battery is in the Jackery Explorer 500?

A: Explorer 500 contains a battery pack which consists of an array of cylindri cal 18650 lithium-ion battery cells with high energy density.

Q. Can the Explorer 500 be charged while using?

A: Yes, you can use the Explorer 500 to charge devices, while it's being re-charged at the same time.


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