Jackery Solar Generator 2000 Pro | Explorer 2000 Pro + SolarSaga 200W
Brand: Jackery
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$3,299.00
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$3,599.00
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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Shipping Information
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Order Shipment
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us atorders@outboundpower.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
Returns
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
The customer is responsible for return shipping costs. We do not charge restocking fees.
To assure your refund please use a trackable mail service. We are not responsible for lost or missing packages.
Refunds
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
Exchanges
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
Damages
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 3-25-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
PRODUCT DESCRIPTION
Solar charging redefined! The Jackery Solar Generator 2000 Pro delivers colossal charging capacity of 2,160Wh utilizing the sun's magnificent energy, powering it all - refrigerators, ovens, microwaves and more.
Solar Charging has transformed forever - journey to the world's most spectacular places with the sun's powerful energy, road trip and explore the great outdoors and enjoy life to the fullest with friends. Solar Power is here.
Jackery Solar Generator 2000 Pro Features
Charge Time.
At 2,160 Wh capacity, 2,200W AC power and 4,400W peak power, the Solar Generator 2000 Pro delivers the fastest solar recharging yet for Jackery. Powering majority of appliances and tools for outdoor activities and home emergency use - pellet smokers, mini coolers, ebikes, refrigerators, air conditioners and more.
Charging Experience.
The power station can be fully charged with 6 SolarSaga 200W solar panels in only under 2.5 hours, and in just 2 hours via AC wall outlet. Moreover, it can also be charged through car port. This fantastic charging experience allows you to charge away in no time while off the grid.
Safe & Reliable.
Safety and reliability should come first and this is no different with the Solar Generator 2000 Pro. The first-rate lithium battery houses two chips for dual battery protection and four temperature core detectors to guarantee a perfect balance of safe and reliable charging.
Easy to Use.
With a simple press of a button, limitless power is available to you. With input and output display screens optimized and modernized, brand new on-screen features include a fault code indicator and low battery indicator, delivering quality information for crystal clear reading and understanding.
Quiet & Environmentally Friendly.
The Solar Generator 2000 Pro delivers under 53 DB of charging ensuring quiet and peaceful charging - charge your products seamlessly, quietly and smoothly. The product also emits no toxic gases, operating extremely cleanly - causing no harm to the environment.
Simultaneously Charging.
The portable power station supports pass-through charging. This allows you to charge your power station, with essential devices still plugged in, meaning you can charge on the go quickly and conveniently.
3-Year Warranty.
A 3-year warranty on regular purchases.
Reinventing Solar Charging
The Solar Generator 2000 Pro delivers colossal charging capacity of 2,160Wh utilizing the sun's magnificent energy, powering it all - refrigerators, ovens, microwaves and more. Solar Charging has transformed forever - journey to the world's most spectacular places with the sun's powerful energy, road trip and explore the great outdoors and enjoy life to the fullest with friends. Solar Power is here.
Recharging Time Comparison
Go Green
The Jackery Solar Generator 2000 PRO emits no toxic gases, operating extremely cleanly -causing no harm to the environment. Besides, it works with less than 53 DB, ensuring quiet and peaceful charging.
Jackery Solar Generator 2000 Pro Specifications
Jackery Explorer 2000 Pro
BATTERY INFO
Capacity: 2160Wh (43.2V 50Ah)
Cell Chemistry: Lithium-ion Battery
Lifecycle: 1000 cycles to 80%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
RECHARGE TIMES
AC Adapter: 2 Hours
12V Car Adapter: 24 Hours
6x SolarSaga 200W Solar Panel: 2.5 Hours
4x SolarSaga 200W Solar Panel: 4 Hours
2x SolarSaga 200W Solar Panel: 7.5 Hours
PORTS
AC Output: 120V, 60Hz, 2200W (4400W Peak)
USB-A Output: Quick Charge 3.0, 18W Max
USB-C Output: 100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)
Car Port: 12V,10A
AC Input: 120V, 60Hz, 15A Max
DC Input: 11V-17.5V, 8A Max, Double to 8A Max, 17.5V-60V, 12A, Double to 24A/1400W Max
GENERAL
Weight: 43 lbs (19.5 kg)
Dimensions (LxWxD): 15.1 x 10.5 x 12.1 in (38.4x26.90x30.75cm)
Operating Usage Temperature: 14-104F (-10-40℃)
Warranty: 3 Years
Jackery SolarSaga 200
SOLAR
Peak Power: 200W
Power Voltage: 18V
Power Current: 11.12A
Open Circuit Voltage: 23.2V
Short Circuit Current: 11.76A
GENERAL
Weight: 8.0±0.3Kg
Dimensions (folded): 540 x 615 x 40 mm
Dimensions (unfolded): 540 x 2320 x 25 mm
Operating Usage Temperature: -10-65℃(14-149°F)
Warranty: 36 Months
What's In The Box
Jackery Explorer 2000 Pro + 2xSolarSaga 200
Explorer 2000 Pro
2* SolarSaga 200 Solar Panels
1* Car Charge Cable
1* AC Charge Cable
1* User Manual
Jackery Explorer 2000 Pro + 4xSolarSaga 200
Explorer 2000 Pro
4* SolarSaga 200 Solar Panels
2* Jackery Solar Series Connector
1* Car Charge Cable
1* AC Charge Cable
1* User Manual
Jackery Explorer 2000 Pro + 6xSolarSaga 200
Explorer 2000 Pro
6* SolarSaga 200 Solar Panels
2* Jackery Solar Series Connector
1* Car Charge Cable
1* AC Charge Cable
1* User Manual
Frequently-Asked Questions
Q1: Can the product be taken on an airplane?
A1: No, because this product is a lithium battery. According to the International Standards & Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100 watt hours may be allowed in carry-on bags.
Q2: Can I charge the Jackery Explorer 2000 Pro while a device is plugged in?
A2: Yes, you can. When charged with AC input, it supports a maximum power output of 1800W. When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it supports a maximum power output of 1800W. When charged with DC input (i.e. solar charging or car charging), it supports a maximum power output of 2200W.
Q3: How should I store the Jackery Explorer 2000 Pro when they are not in use for a long time?
A3: If the battery is to be unused for a long time (more than 3 months), it should be maintained at 60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid contact with corrosive substances, and far from fire and heat sources.
Q4: Can the Jackery Explorer 2000 Pro be used to jump start an automobile?
A4: We are very sorry, but it cannot be used to jump start a vehicle. However, it can be used as a power supply for automobiles. You can recharge the vehicle via a Jackery power supply cord, which is available for purchase separately.
Q5: Why is the output to the low-power device automatically turned off after several hours?
A5: In case of forgetting to turn off the output (causing the battery to drain), the Low Power Mode will be turned off by default. That is, when the port is connected to a small load device(AC Output≤25W, USB Output≤2W, Car Port≤2W) for 12 hours, the device will automatically be turned off. In case you want to resume recharging, press the car port button/USB button/AC button to restart the device. If you want to turn on the Low Power Mode, long press the AC Button and DISPLAY until the Low Power Mode icon appears on the screen. If you need to turn off the Low Power Mode, repeat the above operation until the Low Power Mode icon disappears on the screen.
Q6: Why does the USB Output operation indicator light up when the load device has no charging input or can't work normally?
A6: Please check whether the load device is broken. If the device is normal, press the USB Button to restart the output.
Q7: What kind of battery can be charged by these Jackery SolarSaga modules?
A7: The following batteries can be charged:
Jackery Explorer series
Sealed lead-acid battery
Colloidal lead-acid batteries
The open lead-acid batteries
Q8: How do I clean the solar panel surface?
A8: Dust and dirt on the surface should first be removed using a soft brush. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.
Q9: Are the foldable solar panels waterproof? What is the fire rating?
A9: Yes the material is fireproof, made of PC+ABS material with a 94V-0 fire rating.
Q10: Is the Y cable connected in parallel or in series?
A10: Series, and can realize up to 3 solar panels in series.
Q11: Can the Jackery Explorer 2000 Pro Portable Power Station Y cable be used with the Jackery Explorer 1500 Portable Power Station?
A11: The Explorer 1500 Portable Power Station Y cable is connected in parallel and can be used for the Explorer 2000 Pro Portable Power Station, when connecting solar panels below 100W and 68W.
However, the Y cable of the Explorer 2000 Pro Portable Power Station is connected in series, and cannot be used for the Explorer 1500 Portable Power Station.
Q12: The Jackery Explorer 2000 Pro Portable Power Station advertises that the product can be fully charged in 2 hours. How many 200W solar panels can be fully charged in 2 hours? How long does it take for 1 solar panel to charge? How long does it take to charge 2 solar panels and for 3 solar panels?
A12: At present, under standard light source conditions, 6* 200W solar panels can be fully charged in 2.5 hours.
However, the power of the solar panels will be affected by various factors including angle/temperature/light intensity, with the actual customer's experience differing due to differences in the environment where the product is used.
Q13: Can the Jackery Explorer 2000 Pro Portable Power Station Y cable be connected to the 60W, 100W, and 100X solar panels? How many solar panels can be used?
A13: Yes, an Explorer 2000 Pro Portable Power Station Y cable can connect up to 3 solar panels of the same type. Note: Do not mix solar panels of different models.
Q14: Why does the charger only include a cable but no adapter? Do customers need to buy an adapter themselves?
A14: The Solar Generator 2000 Pro uses a new generation of technology, not requiring an adapter, and can be charged directly using an AC power cord.
Q15: Is there a solar panel extension cord included?
A15: No, unfortunately no solar panel extension cable is included, however there is a 5m solar panel extension cord available.
Q16: How long in meters is the AC wall chargers/car charger cable/solar charger cable?
A16: Here are the sizes:
AC charging cable: 2 meters
Car charger cable: 2 meters
Solar charging cable: 3 meters
Q17: What should I do if accessories including chargers are lost? Where can customers buy a new one?
A17: If the charging cable or car charging cable is lost, please contact at hello@Jackery.com, where Jackery's customer service will happily reissue a new one for free.
Q18: Where can customers locate the S/N serial number on the product?
A18: The S/N serial number can be located on the top at the back of the product.
Q19: Does the Jackery Explorer 2000 Pro Portable Power Station have an MPPT controller?
A19: Yes, the Jackery Explorer 2000 Pro Portable Power Station has an MPPT controller. The MPPT controller of Jackery E2000 Pro features a 97% solar charging conversion efficiency rate.
Q20: Does the Jackery Explorer 2000 Pro Portable Power Station use a pure sine wave inverter or a modified sine wave inverter?
A20: The Jackery Explorer 2000 Pro Portable Power Station uses a pure sine wave inverter.
Q21: Does the solar generator support pass through charging? Does this affect battery life?
A21: The Solar Generator supports pass through charging without compromising battery life.
When charging with AC input, the maximum power of AC output is 1800W.
When charging with DC input (charging via a solar panel or car charger, the AC output maximum power is 2200W.
When AC input + DC input (charging via a solar panel or car charger) are charged at the same time, the maximum AC output power is 1800W.
Q22: Compared with the Explorer 2000 Portable Power Station, what is the biggest advantage of the Solar Generator 2000 Pro?
A22: The biggest advantage is solar fast charging, supporting charging with 6 200W solar panels, fully charged in under 2.5 hours.
Q23: A small load prompt function has been added. The Explorer 2000 Pro Portable Power Station will turn on the small load when the wattage is lower than what amount?
A23: When the device wattage is lower than the figures in the sheet, the Explorer 2000 Pro Portable Power Station will be automatically turned off for 12 hours.
Q24: How long does the Explorer 2000 Pro take to charge for car charging, wall charging, and solar charging?
A24: The car charger can be fully charged in as quickly as 24 hours; wall charging can be fully charged in as quickly as 2 hours; 6*200W solar panels can be fully charged in just 2.5 hours.
Q25: What type of battery does the Explorer 2000 Pro Portable Power Station use? What brand of battery is used? What are the advantages compared to other brands of batteries?
A25: The Explorer 2000 Pro Portable Power Station uses a ternary lithium battery, and the battery brand is a BAK battery. The battery itself is not particularly different.
Q26: It is advertised that the Jackery Explorer 2000 Pro Portable Power Station has a cycle life of 1000 cycles. Can the product still be used after the service life has been reached? Can it be returned to the factory for repair?
A26: After 1000 times of full discharge the cycle life has only 80% remaining of its capacity. It is not the product cannot be used, but the capacity is not like the capacity of 2160Wh when it was newly purchased.
Q27: The website says that the Explorer 2000 Pro Portable Power Station should be charged once every three months. After three months, the power station has 50% or more power - does this still need to be recharged to 100%?
A27: The main purpose of this suggestion is to prevent users running out of battery power when they are required to to use electricity in an emergency.
Q28: Can customers use a car charger, wall charger, and solar panel to charge the Jackery Explorer 2000 Pro Portable Power Station at the same time?
A28: No, the three cannot be used at the same time. The solar panel and the car charger cannot be used at the same time - otherwise, the fuse of the customer's car charger may be blown.
Q29: How do you turn off the small load of the Explorer 2000 Pro Portable Power Stations?
A29: Here is how to turn it off:
Turn on "Low Power Mode". Then, press and hold the "AC output power button + digital display" until the low power mode icon appears on the screen.
In low power mode, please turn off the power when not using this product, to avoid running out of power due to forgetting to turn off the power station.
Turn off "low power mode" and long press the "AC output power button + DISPLAY" until the low power mode icon disappears on the screen. "
Shipping was slow just got it today . ordered on the 3rd shipped the 6th received the 20th haven’t had time even start it yet since it didn’t com with oil if I new that I would have had some ready to put in it. But I will update you once I have used it .
Nothing but good customer service and competitive prices
I enjoyed working working with Bill the owner of Outbound Power. To make a long story short the customer service is outstanding and you can directly speak with the owner and he will call you back too. I did know much of this company, but after some online research I felt the risk of ordering an expensive item was worth it and they had a competitive price for EcoFlow Delta 2 Power Station that I was interested in. Bill answered all my questions and I ordered the item and it shipped quickly with a tracking number and Outbound Power also would send me updates of the progress of the item. Unfortunately for some bad weather in California my shipment was delayed a week, but this was not their fault and it arrived by FedEx with no damage. I will certainly make another purchase from Outbound again when the time comes.
Additional items to finish out my back up power, storage capacity and move up to 240 volt capability
I like the concern shown by you and your company. The following is great. Great was the price and discounts offered. This stuff (EcoFlow) is expensive and you are the best pricing and deals on the market that I was able to find. I did get my EcoFlow pro from harbor freight with a 25% off one item club member discount. That saved me a lot. My delta 2 and smart generator was a great deal from you with the added $100 off made it impossible to pass up. Thanks for the great pricing and purchase process.
PRODUCT DESCRIPTION
