Jackery Explorer 2000 Pro Portable Power Station | 2200 Watts | 2160Wh
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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us email@example.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
We strive for a stress-free, hassle-free return process. In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at firstname.lastname@example.org. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, the item must be in the same condition as it was received, unused, and in its original packaging.
If the return request is unclear, we may require proof of purchase. We may also ask for confirmation of certain details as to why an item is returned for verification or if a warranty request is involved.
Returns are subject to a 10% restocking fee. The customer is also responsible for return shipping costs.
To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages.
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to email@example.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 12-12-2022
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
The Jackery Explorer 2000 Pro Portable Power Station delivers enormous charging capacity (2,160Wh) powering all your required appliances including hot plates, blenders, air conditioners and more. It’s also ideal to use for outdoor off-grid activities (camping or RV) and home emergency use.
Delivering enormous charging capacity at 2,160Wh, this groundbreaking Explorer powers all your imaginable appliances including hot plates, full sized refrigerators, air conditioners and more. It's all ideal - taking your amazing family trips to the next level, adventuring with power to the beautiful unknown, and off-griding to the most inspiring scenarios. You have the power to impress.
The Jackery portable power station can be fully charged with 6 Jackery SolarSaga 200W solar panels in only under 2.5 hours, and in just 2 hours via AC wall outlet. This fantastic charging experience allows you to charge away in no time while off the grid.
The first-rate lithium battery houses two chips for dual battery protection and four temperature core detectors, guaranteeing the perfect blend of safe and reliable charging. Taking safety to the very next level.
Quiet & Easy to Use.
With a simple press of a button, the access to outstanding charging efficiency becomes available in seconds. The Explorer 2000 PRO delivers under 53DB of charging ensuring quiet and peaceful charging.
The portable power station supports pass-through charging. This allows you to charge your power station, with essential devices still plugged in, meaning you can charge on the go quickly and conveniently.
A 3-year warranty on regular purchases.
Delivering enormous charging capacity at 2,160Wh, this groundbreaking Jackery Explorer powers all your imaginable appliances including hot plates, full sized refrigerators, air conditioners and more. It's all ideal - taking your amazing family trips to the next level, adventuring with power to the beautiful unknown, and off-griding to the most inspiring scenarios. You have the power to impress.
Recharging Time Comparison
Capacity: 2160Wh (43.2V 50Ah)
Cell Chemistry: Lithium-ion Battery
Lifecycle: 1000 cycles to 80%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
AC Adapter: 2 Hours
12V Car Adapter: 24 Hours
6x SolarSaga 200W Solar Panel: 2.5 Hours
4x SolarSaga 200W Solar Panel: 4 Hours
2x SolarSaga 200W Solar Panel: 7.5 Hours
AC Output: 120V, 60Hz, 2200W (4400W Peak)
USB-A Output: Quick Charge 3.0, 18W Max
USB-C Output: 100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)
Car Port: 12V,10A
AC Input: 120V, 60Hz, 15A Max
DC Input: 11V-17.5V, 8A Max, Double to 8A Max, 17.5V-60V, 12A, Double to 24A/1400W Max
Weight: 43 lbs (19.5 kg)
Dimensions (LxWxD): 15.1 x 10.5 x 12.1 in (38.4x26.90x30.75cm)
Operating Usage Temperature: 14-104F (-10-40℃)
Warranty: 3 Years
Optional Accessory: Jackery SolarSaga 200W Solar Panel
What's In The Box
1*Jackery Explorer 2000 Pro
1* Car Charge Cable
1* AC Charge Cable
1* User Manual
Q1: Can the product be brought on board an airplane?
A: No, because this product is a lithium battery. According to the International Standards & Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100 watt hours may be allowed in carry-on bags.
Q2: Why is there a sound when using this product?
A: The product adopts an air-cooled system, and the built-in fan helps the product to cool better. Slight noise when using is normal.
Q3: Can I charge the Jackery Explorer 2000 Pro while a device is plugged in?
A: Yes, you can. When charged with AC input, it supports a maximum power output of 1800W. When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it supports a maximum power output of 1800W. When charged with DC input (i.e. solar charging or car charging), it supports a maximum power output of 2200W.
Q4: How do I store this product when it is not used for a long time?
A: If the battery is to be unused for a long time (more than 3 months), it should be maintained at 60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid contact with corrosive substances, and far from fire and heat sources.
Q5: Can it be used to jump start a car?
A: We are very sorry, but it cannot be used to jump start a vehicle. However, it can be used as power supply for automobiles. You can recharge the car via a Jackery power supply cord, which is available for purchase separately.
Q6: Why is the output to the low-power device automatically turned off after several hours?
A: In case of forgetting to turn off the output (causing the battery to drain), the Low Power Mode will be turned off by default. That is, when the port is connected to a small load device(AC Output≤25W, USB Output≤2W, Car Port≤2W) for 12 hours, the device will automatically be turned off. In case you want to resume recharging, press the car port button/USB button/AC button to restart the device. If you want to turn on the Low Power Mode, long press the AC Button and DISPLAY until the Low Power Mode icon appears on the screen. If you need to turn off the Low Power Mode, repeat the above operation until the Low Power Mode icon disappears on the screen.
Q7: Why does the USB Output operation indicator light up, the load device has no charging input or can't work normally?
A: Please check whether the load device is broken. If the device is normal, press the USB Button to restart the output.
Q8: What's included in the box?
A: The following items are included: AC power cord, car charger cable, user manual, brand stickers and envelope.
Shipping was slow just got it today . ordered on the 3rd shipped the 6th received the 20th haven’t had time even start it yet since it didn’t com with oil if I new that I would have had some ready to put in it. But I will update you once I have used it .
Nothing but good customer service and competitive prices
I enjoyed working working with Bill the owner of Outbound Power. To make a long story short the customer service is outstanding and you can directly speak with the owner and he will call you back too. I did know much of this company, but after some online research I felt the risk of ordering an expensive item was worth it and they had a competitive price for EcoFlow Delta 2 Power Station that I was interested in. Bill answered all my questions and I ordered the item and it shipped quickly with a tracking number and Outbound Power also would send me updates of the progress of the item. Unfortunately for some bad weather in California my shipment was delayed a week, but this was not their fault and it arrived by FedEx with no damage. I will certainly make another purchase from Outbound again when the time comes.
Additional items to finish out my back up power, storage capacity and move up to 240 volt capability
I like the concern shown by you and your company. The following is great. Great was the price and discounts offered. This stuff (EcoFlow) is expensive and you are the best pricing and deals on the market that I was able to find. I did get my EcoFlow pro from harbor freight with a 25% off one item club member discount. That saved me a lot. My delta 2 and smart generator was a great deal from you with the added $100 off made it impossible to pass up. Thanks for the great pricing and purchase process.