In Massachusetts, hurricanes cause more expected damage than any other outage-prone weather, and the outages they bring can last for days. Below, you'll find installers by city, how to check a license with the Massachusetts Board of State Examiners of Electricians, and questions to ask before you hire.
Find an Installer by City
Don't see your city? Many installers serve a wide area. Check the nearest city, or ask us for help.
Installers Serving Massachusetts
We're still vetting installers in Massachusetts. In the meantime, our team can help you plan a system and explain what to look for in an installer.
Home Backup in Massachusetts: What to Know
Outages and the Massachusetts Grid
Hurricanes lead Massachusetts's outage-related weather risks, with about $193 million in expected annual losses in FEMA's National Risk Index, followed by cold waves and tornadoes. Within the state, Worcester County faces the highest hurricane losses.
Utilities
Eversource and National Grid serve most Massachusetts homes, and about 40 municipal light plants serve their own towns.
Incentives and Utility Programs
ConnectedSolutions, offered through Mass Save, pays $275 per kW for a battery's average contribution during summer peak events, which Mass Save estimates at up to $1,375 a year for a typical 5 kW battery. You enroll through your battery manufacturer, and you keep control of your battery the rest of the time.
Checking an Installer's License
Only a master or journeyman electrician licensed by the Massachusetts Board of State Examiners of Electricians can legally be hired to do electrical work in your home. Check a license on the state's occupational license search.
Permits and Inspections
Electrical permits and inspections are handled by your city or town's wiring inspector.
Questions to Ask Before You Hire a Home Backup Installer
- Are you licensed for this work in Massachusetts? Ask for the license number and check it with the Massachusetts Board of State Examiners of Electricians.
- Will you pull the permits and schedule the inspections? Permitted work protects your insurance and resale value.
- Have you installed this type of system before? Ask about battery, generator or transfer-switch projects like yours, and which brands.
- Will you install equipment I buy myself? Many installers will. Some only install what they sell. Ask before you buy.
- What's included in the quote? Look for the equipment, panel work, transfer switch, permits, utility paperwork and haul-away.
- What warranty do you provide on your workmanship? It's separate from the manufacturer's equipment warranty.
- How will the system switch over in an outage? Automatic or manual, and which circuits will be backed up.
- Who services the system after installation?
Need Help Choosing Equipment First?
Tell us about your home and what you want to keep running, and an Outbound Power specialist will recommend a system and explain how installation would work. No obligation.
Massachusetts Home Backup FAQs
Do I need a licensed contractor to install a home battery in Massachusetts?
Are there Massachusetts incentives for home batteries?
Should I choose a battery, a generator, or both?
Batteries switch over silently and need no fuel, but multi-day outages can drain them. Generators run as long as fuel lasts. Many homes in hurricane areas combine both, recharging the battery from solar or a generator. An installer can size either option to your essential loads.
Can I buy my own equipment and hire a local installer?
Often, yes. Many installers will install customer-supplied equipment, but policies vary. Each listing in this directory shows whether the installer says they do. Confirm with the installer before you buy, and share the exact model so they can plan the installation.
Does Outbound Power install equipment?
No. Outbound Power sells home backup equipment and helps you plan a system. Installation is done by independent, licensed contractors like those listed here.
How are installers chosen for this directory?
Installers apply or are invited. Before listing, we confirm their business identity, check their license with the Massachusetts Board of State Examiners of Electricians, and confirm their services and service area. Verified installers have also completed an insurance and reputation review. Nobody pays to be listed or for placement. Directory standards →
Installers listed here are independent businesses, not employees or agents of Outbound Power. We check the items described in our directory standards, but we don't supervise or guarantee their work. Confirm licensing, permits, pricing and warranty terms in your written agreement. Listed in alphabetical order; Verified installers appear first. Nobody pays for placement.
