Good communication
Thank you so much, Linda! We really appreciate you taking the time to leave a review. Clear, timely communication is something we work hard on, so it’s great to hear that stood out. If you ever need anything else, we’re happy to help.
The battery is a great addition to my Ecoflow system, but my experience with Outbound Power was fantastic. The "first" battery arrived extremely damaged by FedEx. I emailed Outbound Power to let them know that the battery was on its way back, and they had a replacement shipped out within 24 hours. I received the replacement battery before the FedEx returned the damaged battery to them.
This was my 2nd major purchase from Outbound Power, and I have complete trust in making major purchases with them in the future.
Nick, thank you for taking the time to share this—reviews like this genuinely mean a lot to us.
While shipping damage is always frustrating, we’re glad we could step in quickly and get a replacement out to you without delay. That’s exactly how we believe these situations should be handled, and we’re happy it made a difference for you.
We truly appreciate your repeat business and the trust you place in Outbound Power for major purchases. If you ever need anything—questions, expansions, or future upgrades—we’re always here to help.
Thanks again for choosing Outbound Power.
My connectors arrived on time, were a perfect fit, and after running them through a couple trial runs have performed exceptionally well. Thank you!
Victor — thank you for the 5-star review and for sharing your experience. We’re glad to hear the connectors arrived on time, fit perfectly, and performed well during your testing. We appreciate your business and look forward to supporting you again in the future.
Bought some additional batteries. Super easy to install and increase the solar capacity.
Alan — thank you for the 5-star review. We’re glad to hear the additional batteries were easy to install and helped expand your solar capacity. We appreciate your continued business and are here if you need anything as you grow your system.
I purchased this cable to connect my Ecoflow DPU Ultra inverter with 5 batteries battery, to the 2nd port of my Ecoflow SHP-2, after purchasing a new inverter from Outbound power. (A new inverter, does not come with a dedicated SHP-2 cord) Works as intended with enough reach. Would buy again.
Thank you so much for taking the time to leave a review. We're so glad to hear that the cable is working great for you. Please let us know if there is ever anything else we can do to be of service!
We received the Trail as a free gift of the EcoFlow Black Friday promotion. We live in an off-grid cabin, and have a couple small 1 watt fans for moving air - the Trail has been perfect for this use. It has almost as much juice as our much heavier and bulkier Jackery 300. We love it.
Hi Kate,
Thank you so much for sharing this! We’re thrilled to hear the EcoFlow TRAIL 200DC has been such a great fit for your off-grid cabin. It’s awesome to know it’s delivering that kind of performance in such a compact package—and even holding its own against a larger unit.
We really appreciate you taking the time to leave a review, and we’re glad the Black Friday promo turned into something genuinely useful for you. If you ever need anything else or have questions down the road, we’re always here to help.
Thanks again for choosing Outbound Power!
Best regards,
Bill
Awesome
Hi Michael,
Thank you for the awesome feedback! We’re glad to hear you’re happy with the Solar Panels from Jackery. Stay blessed and Happy holidays in advance.
Awesome
Hi Michael,
Thank you for the awesome feedback! We’re glad to hear you’re happy with the Jackery Battery Pack 1000 Plus. If you ever have questions or need anything down the road, we’re always here to help.
Thanks again for choosing Outbound Power!
Best regards,
Bill
Gotcha with the title, I have purchased several items from OBP, like a repeat offender. I’m glad I stumbled across their website, every product I purchased has arrived on time and in great condition. As long as I have a need for their products, I will always be a customer, or repeat offender.
Hi Homer,
This made our day — we love the “repeat offender” title. Thank you for coming back to Outbound Power and for trusting us with multiple purchases. We’re glad everything has arrived on time and in great condition, every time.
We truly appreciate your loyalty and support, and we’ll be here whenever you’re ready for the next “offense.”
Thanks again for being such a great customer.
Best regards,
Bill
