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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Shipping Information
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Order Shipment
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us atorders@outboundpower.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
Returns
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
The customer is responsible for return shipping costs. We do not charge restocking fees.
To assure your refund please use a trackable mail service. We are not responsible for lost or missing packages.
Refunds
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
Exchanges
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
Damages
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 3-25-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
PRODUCT DESCRIPTION
The EcoFlow Smart Home Panel integrates EcoFlow DELTA Pro with your home to achieve a flexible, expandable home battery solution to store energy for later use. Link up to 10 of your home circuits for uninterrupted power during blackouts, smart energy management, and more. All while saving money in the process.
A smart home battery system: Made specifically for the DELTA Pro ecosystem, the Smart Home Panel connects the DELTA Pro portable power station right to your home’s wiring.
Backup power for essential home appliances: When the grid goes down, the Smart Home Panel instantly switches to battery backup mode using any connected DELTA Pro units. Your home will go on strong with up to 7200W of power and 25kWh of energy when properly equipped.
EcoFlow app control: Monitor, control, and manage energy through the EcoFlow app. The app gives real-time metrics and lets you avoid peak rates.
Peak rate avoidance: If you’re on a time-of-use billing rate, you can use the Smart Home Panel and attached DELTA Pros to store energy when rates are low and consume it when rates are high.
Sustainable & self-sufficient: When you attach MC4-compatible solar panels to DELTA Pro, your home gets a little more eco-conscious. The Smart Home Panel links free, renewable solar energy to your wall outlets, lighting, and other fixtures. With enough solar input, your home can become self-sufficient.
EcoFlow Smart Home Panel Features
Prepare your home for power outages.
When a blackout hits, the Smart Home Panel immediately switches to your 10 integrated circuits and draws power from your DELTA Pro. You’ll barely notice a loss of power as your chosen circuits stay powered with a mere 20ms switchover time.
Expand capacity and output.
The Smart Home Panel supports and fast charges up to two DELTA Pro power stations at a time, alongside their extra batteries + smart generator(s). That gives you a potential 240V, 7200W output and 25kWh of capacity at your control, enough to power pretty much anything in your home, delivering days of power during blackouts.
Control, monitor, and manage your energy use.
Control each of your integrated home circuits via the EcoFlow app and get a birds-eye view of your energy consumption habits. Dive into the settings to customize your power use. You can optimize for home backup, saving money, or custom options to schedule your energy use based on your needs. Once you’re set, you can even control which power source your house uses, all from your phone.
Save money on your electricity bills.
Draw power from your DELTA Pro to power your home during peak energy use hours, this lowers your bills and reduces pressure on the grid during peak hours. During off-peak hours, use low-cost/renewable energy to charge your DELTA Pro back to full.
How it all comes together.
The DELTA Pro Ecosystem all links together with the Smart Home Panel at its heart.
Achieve power self-sufficiency.
Reduce your reliance on the grid and prepare for blackouts. Opt for EcoFlow’s range of portable solar panels to store energy at any time, or charge from your AC coupled rooftop solar panels while the grid is on-line. No sun? We’re working on a wind turbine. No sun or wind? Charge via the grid. No sun, no wind, and a blackout hits? You’re still good. Lean on the EcoFlow Smart Generator as a last resort to charge your batteries.
EcoFlow Smart Home Panel Specifications
Output Voltage: 120V / 240V
System Frequency: 60Hz
# of Controlled Circuits: 10
Rate Current: 30A, 20A, 15A
Max Backup Power: 3600W / 7200W
Max Connected Battery Energy: 21.6kWh
Charging Input (DELTA Pro): 3400W Max
IP Code: IP20
Installation: Wall mount, to be installed by a licensed electrician
Warranty: 3 Years
Dimensions: 18.1 x 11.8 x 4.7 in / 460 x 330 x 120 mm
Weight: 20 lb / 9 kg
What's In The Box
Smart Home Panel
Infinity Cable*
Wall Mounts
Wire Connectors
User Manual
*Note: One Infinity Cable only for one DELTA Pro power station. If you have two DELTA Pro power stations, please buy one more Infinity Cable.
**This product does not provide an AFCI (Arc Fault Circuit Interrupter) function. All upstream breakers should be non-GFCI/AFCI. GFCI and AFCI protection should be downstream of the SHP using GFCI/AFCI breakers or outlets.
How to choose Relay Modules:
Load planning: With a Smart Home Panel, selective loads are installed where they will be the most effective during power outages or energy savings management. Consider areas that would significantly affect comfort, such as refrigerator and lights, and choose the maximum of 10 selective loads from your breaker panel based on their efficiency in load.
Collect the load info: Determine the number and current rating of the load circuits that you plan to connect. Consult your electrician if you need support with this.
Determine the relay modules needed: Choose the relay module that matches the current rating for the circuit breaker upstream of that load circuit. Recommended relay modules for regions: 15A, 20A, 30A for US and Japan.
Frequently-Asked Questions
How much money can I save on my bills with the Smart Home Panel + DELTA Pro?
It varies based on your chosen set up and how you use the ecosystem. However, if used optimally to reduce spending during peak hours, you could save over $1000 a year with 2 DELTA Pro’s, a smart home panel and 2400W worth of EcoFlow solar panels. That assumes average US energy rates. You can save up to double that if you use DELTA Pro’s extra batteries in addition, and if your home has a higher solar supply.
Can the Smart Home Panel charge my DELTA Pro?
Yes. You can plug in up to two DELTA Pros and benefit 3400W fast charging for your units. You can choose which speed is best for you in the EcoFlow app.
Can I use the app while away from home? Or only in the range of my house?
You can monitor and optimize your energy usage from anywhere with a Wi-Fi connection via the EcoFlow app, as long as your units are online.
Can I use my current rooftop solar panels with the Smart Home Panel & DELTA Pro?
Yes. You can use your existing rooftop Solar Panels so long as they are AC coupled and the grid is on-line. During blackouts, you can rely on other power sources such as EcoFlow Solar Panels, and the Smart Generator.
Shipping was slow just got it today . ordered on the 3rd shipped the 6th received the 20th haven’t had time even start it yet since it didn’t com with oil if I new that I would have had some ready to put in it. But I will update you once I have used it .
Nothing but good customer service and competitive prices
I enjoyed working working with Bill the owner of Outbound Power. To make a long story short the customer service is outstanding and you can directly speak with the owner and he will call you back too. I did know much of this company, but after some online research I felt the risk of ordering an expensive item was worth it and they had a competitive price for EcoFlow Delta 2 Power Station that I was interested in. Bill answered all my questions and I ordered the item and it shipped quickly with a tracking number and Outbound Power also would send me updates of the progress of the item. Unfortunately for some bad weather in California my shipment was delayed a week, but this was not their fault and it arrived by FedEx with no damage. I will certainly make another purchase from Outbound again when the time comes.
Additional items to finish out my back up power, storage capacity and move up to 240 volt capability
I like the concern shown by you and your company. The following is great. Great was the price and discounts offered. This stuff (EcoFlow) is expensive and you are the best pricing and deals on the market that I was able to find. I did get my EcoFlow pro from harbor freight with a 25% off one item club member discount. That saved me a lot. My delta 2 and smart generator was a great deal from you with the added $100 off made it impossible to pass up. Thanks for the great pricing and purchase process.
PRODUCT DESCRIPTION
