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DuroStar DS13000EH Dual Fuel Portable Generator | 13,000 Watts

Brand: DuroMax

SKU:
Regular price
Sale Price: $1,499.00
Regular price
List Price: $1,649.00
Sale price
Sale Price: $1,499.00
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Fast & Free Shipping

Fast & Free Shipping

We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.

All in-stock items will ship in two days or less.

Shipping Information

Please ensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.

A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and your payment method is pre-authorized for the purchase.

Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.

Order Shipment

Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico.  These options are limited depending on the product.

We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time.  We also do not ship outside of the United States at this time.

If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within three business days of your order, feel free to follow up with us at orders@outboundpower.com.

All delivery times provided by Outbound Power or by the shipping carrier are estimates.  Delivery times are subject to acts of nature and other unforeseen circumstances.  Refunds are not provided due solely to order deliveries outside of the estimated delivery window.

Last Updated: 12-28-2022

Hassle-Free Returns & Exchanges

Returns

We strive for a stress-free, hassle-free return process.

In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.

1. We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.

2. Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.

3. To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.

4. We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.

5. Charging a restocking fee is a B.S. way for some companies to make money off your return.  We do not charge restocking fees.

6. The customer may be responsible for return shipping costs depending on the product. Whenever possible, we strive to cover the return shipping fee.

7. To assure your refund, please use a trackable mail service. We are not responsible for lost or missing packages.

Refunds

Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.

Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.

Exchanges

The fastest way to exchange an item is to order it separately when the return is accepted.  Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.

Cancellations

Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.

Damages

The customer must inspect the packaging on arrival.  If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.

Last updated: 5-21-2023

Easy Product Financing

Shop Pay

Buy now, pay later with Shop Pay!

We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*

When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!

Choose Shop Pay at checkout to support carbon removal projects at no extra cost.

*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].

The DuroStar DS13000EH is a Dual Fuel workhorse powered by a 500cc OHV Engine and runs on gasoline or propane. Producing over 13,000 watts you can rest assured you will stay powered through any storm including your household essentials such as lights, small and large appliances, and your home's central A/C. The fully loaded power panel features multiple outlets including 2 120V GFCI protected household outlets. This unit is both EPA and CARB approved for operation in all 50 states.

 

DuroStar DS13000EH Generator Features

Power Your Entire Home

With 13,000 watts of power, the DS13000EH Dual Fuel generator will keep your whole home running during a storm or power outage.

Dual Fuel Technology

DuroStar Dual Fuel Technology allows your generator to run on either gasoline or propane, offering the freedom and flexibility of fuel choice.

Stay Powered Longer

DuroStar generators feature an extra large fuel tank for maximum runtime. All DuroStar generators are approved for use in all 50 states by EPA and CARB, and follow strict guidelines to ensure our generators are as environmentally-friendly as possible.

Fully Loaded Power Panel

The DS13000EH comes with a push button start, a front facing interface that allows you to change your fuel type in seconds, and a wide variety of outlets (including a transfer switch-ready 50 amp outlet).

 

What's In The Box

  • DuroStar DS13000EH Gasoline Portable Generator
  • Oil Funnel
  • Spark Plug Wrench
  • Tool Set
  • Wheel & Handle Kit
  • DC Charging Cables
  • Owners Manual

 

DuroMax 3-Year Warranty

DuroMax stands behind this Generator with a 3 Year parts and technical service warranty. Their USA based teams are available to help walk-through, troubleshoot or diagnose. Nationwide service centers fix any issues - DuroMax has you covered!

 

DuroStar DS13000EH Generator Specifications

Gasoline

Peak Wattage 13,000
Running Wattage 10,500
Running Amperage at 120V 87.5
Running Amperage at 240V 43.75
Runtime at 25% Load 17 hours
Runtime at 50% Load 6 hours

  

Propane

Peak Wattage 12,350
Running Wattage 9,975
Running Amperage at 120V 88.13
Running Amperage at 240V 41.56
Runtime at 25% Load 13 hours
Runtime at 50% Load 6 hours

 

Engine & Emission Specifications

Engine Manufacturer DuroStar Power Equipment
Engine Type 4-Stroke
Valve Type OHV
Engine Cooling Type Forced Air
Engine Size 500cc
Engine Speed 3600 RPM
Starting Type Push Button
Electric Start Yes
Recoil Start Yes
Idle Control No Load Low Idle
Fuel Delivery System Carburetor
Fuel Types Gasoline and Propane
Oil Cooling Type Splash
Recommended Oil 10W-30
Recommended Oil Types Blended, Conventional, or Synthetic
Oil Capacity 40.5 fluid oz.
Suggested Propane Tank Size 40 lbs. minimum
Automatic Low Oil Shutdown Yes
Cast Iron Sleeve Yes
Bearing Type Stainless Steel Ball Bearings
CO Sensor Shutdown Yes
EPA Certified Yes
CARB Certified Yes
50 State Emissions Yes

 

Panel Specifications

GFCI Outlets Yes
Battery Switch Yes
Volt Meter Digital
Hour Meter Yes
5-20R 2
L5-30R 1
L14-30R 1
14-50R 1
12V Automative 1

 

Generator Specifications

Manufacturer DuroStar Power Equipment
Part # DS13000EH
Voltage 120/240 Volts
Frequency 60 Hertz
GFCI Outlets Yes
Propane Hose & Regulator Included
Winding Material 100% Copper Windings
Automatic Voltage Regulator Yes
Battery Type 12V SLA
Battery Included Yes
RV Ready Yes
Home Backup Ready Yes
Fuel Tank Capacity Gasoline 8.3 Gallons
Fuel Gauge Yes
All Metal Construction Yes
Product Dimensions 29"-Long x 30"-Wide x 26"-High
Product Dry Weight 234-lbs.
Product Weight 248-lbs.
Volume (db) 74 dB
UPC 811640016388
Warranty 3 Year
Wheel & Handle Kit Included
Wheel Type Metal Hub
Wheel Diameter 10-Inches

 

 

DuroStar DS13000EH Generator Manual


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