BLUETTI EP500Pro Solar Power Station | 3000 Watts | 5100Wh
Brand: Bluetti
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$5,599.00
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$5,799.00
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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Shipping Information
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Order Shipment
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us atorders@outboundpower.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
Returns
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
The customer is responsible for return shipping costs. We do not charge restocking fees.
To assure your refund please use a trackable mail service. We are not responsible for lost or missing packages.
Refunds
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
Exchanges
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
Damages
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 3-25-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
PRODUCT DESCRIPTION
BLUETTI EP500Pro Features
All-in-one Backup Power Station
The BLUETTI EP500PRO is shipped with a ground-breaking 5100Wh LiFePO4 battery pack and a 3000W rated pure sine wave AC inverter. This class-leading power station brings you the power to run your entire party, family camping trip, cabin workshops, or even your whole house for a day or two in the event of an unexpected outage. Up to 15 outlet sources allow you to power anything from laptops and air conditioners to your electric vehicles without breaking a sweat.
Safe, Smart, And Continuously Evolving
The advanced Battery Management System and LiFePO4 chemistry bring the EP500PRO incredible safety and durability. With the built-in dual-core microcomputer and Internet connection, the EP500PRO’s firmware can be upgraded through your internet connection. There is no best, only better!
Seamless UPS Backup
The EP500PRO will automatically become your home energy source for essential loads when the electrical grid goes down. Unlike gasoline generators, BLUETTI EP500PRO keeps your lights on and laptops charged without upkeep, fuel, carbon monoxide or annoying noise. Pair with up to 1200W MPPT solar input to rapidly recharge or to keep your appliances running without depleting the onboard battery. Remember when you had to worry about a power outage? Worry no longer, Meet BLUETTI EP500PRO.
Certification: PSE, FCC, CE, UN38.3, msds, UL, SAA and ROHS
Warranty Perior: 60 Months
Color: Elegant White
Input Specs
AC Input: 3000W Max
PV Input or T500 Input:
2400W Max
12-150VDC,12Ax2
12V/24V,8.2A
Output Specs
USB-C: 2*100W
AC: 100-120VAC*5
USB-A: 2*Quick Charging, 36W Total, 2*5VDC, 3A Total
Cigarette Lighter: 1*12VDC, 10A
RV (Aviation Port): 1*12VDC, 30A
DC 5521: 2*12VDC, 10A Total
Wireless Charging Pad: 2*5/7.5/10/15W
What's In The Box
Frequently-Asked Questions
Q1: Can the EP500Pro connect to the BLUETTI B230/B300 expansion batteries?
A1: Yes. You can connect it with B230/B300 battery with the DC input cable and P090D to MC4 cable*. * Sold separately.
Q2: Does the EP500Pro support App control?
A2: Yes. Once connected via WiFi or Bluetooth, the BLUETTI App will enable you to control the EP500ProPro remotely, like switching the working mode and upgrading the firmware.
Q3: Can I use EP500Pro as a UPS?
A3: Yes. It supports four UPS modes: 1. Standard UPS. 2. Time Control UPS (Pay less for higher electricity consumption). 3. PV Priority UPS (Recommended for regions with sufficient solar energy). 4. Customized UPS.
Q4: How do I connect the EP500Pro to my home main panel?
A4: BLUETTI recommends a competent and trained licensed electrician undertake the task.
Connect the wires of critical equipment from your house electric panel to BLUETTI Smart Home Panel*. Then connect EP500Pro to the Smart Home Panel. * Sold separately.
Q5: What is the UPS switching time?
A5: There are two types of working conditions of UPS for EP500Pro system. 1) No delay for online UPS; 2) 20ms from standby UPS.
Q6: What is the maximum input charging power of the BLUETTI EP500Pro?
A6: 4,000W Max.
Q7: How can it reach 3,000W AC recharging?
A7: Plug it to a 30A wall socket with the 30A AC charging cable*. * Sold separately.
Q8: What kind of solar panels should I choose for EP500Pro?
A8: PV input requirements for EP500Pro: Open Circuit Voltage: 35-150V Input Power: 2,400W Max. Include MC4 connectors. Highly Recommended: 6x BLUETTI PV120: ≈8hrs*. 5x BLUETTI PV200: ≈6hrs*. 3x BLUETTI PV350: ≈5.5hrs*. * For reference ONLY.
Q9: Can I use my solar roof to charge the EP500Pro?
A9: Yes, but please note your solar roof should have: 1. NO micro-inverter 2. an open-circuit voltage of 35-150V 3. MC4 connectors However, when the OCV falls in 150-550V, you can also use BLUETTI D300S* to step down the voltage and achieve solar charging. * Sold separately.
Q10: Can I connect two EP500Pro together for more power (240V Split Phase Bonding)?
A10: Yes. With the Fusion Box (P030A), you can connect two EP500Pro in series for 240V/6,000W output.
Q11: Can EP500Pro connect with EP500?
A11: No. Only EP500 to EP500, or EP500Pro to EP500Pro is acceptable.
Q12: Can it charge and discharge at the same time?
A12: Yes.
Q13: How do I know whether my appliance can work well with the EP500Pro?
A13: Calculate the total wattage of your devices. EP500Pro should work if the load doesn't exceed its rated 3,000W.
Q14: How long can it run my device?
A14: Running time = Battery capacity × DoD × η ÷ Device rated power DoD refers to Depth of Discharge and η is local inverter efficiency. For EP500Pro, both DoD and η are 90%. If you run a 1,000W microwave oven with it, the running time will be: 5,100Wh × 90% × 90% ÷ 1,000W ≈ 4.1hrs Note: 1) The formula is NOT suitable for inductive loads with compressors, like refrigerator, air conditioner, etc. 2) The above data is for reference ONLY.
Q15: Is the EP500Pro power station waterproof?
A15: No. Also, please do NOT store it in a humid environment for a long time.
Q16: When I keep the power plugged in, will EP500Pro stop charging automatically when fully charged?
A16: Yes. And when the SOC is less than 100%, EP500Pro will automatically charge again without damage to the battery.
Q17: Is it possible to replace the built-in battery?
A17: No. If the internal battery pack is faulty or even dead, please contact BLUETTI Customer Service.
Q18: How is the EP500PRO different from the EP500?
A18: The main differences are:
1) Output power : 3,000W AC power for EP500Pro, while 2,000W for EP500.
2) Solar Input: 2,400W for EP500Pro, while 1,200W for EP500.
3) AC Input: 3,000W for EP500Pro, while 600W for EP500.
4) Output Port: EP500Pro has one more 100W USB-C port and 1 NEMA L14-30 port.
5) Recharging: EP500Pro supports charging from car cigarette lighter and lead-acid battery, while EP500 doesn't.
Q19: How is the EP500PRO different from the AC300?
A19: The main differences are:
1) Battery: AC300 has no built-in battery and must work with B300, while EP500Pro connects with B300 only for capacity expansion.
2) 30A AC Output: EP500Pro has an L14-30 port while AC300 has a TT-30 port.
3) Maximum Input: 5,400W for AC300 with two B300, 3,000W with one B300, while 4,000W for EP500Pro.
Shipping was slow just got it today . ordered on the 3rd shipped the 6th received the 20th haven’t had time even start it yet since it didn’t com with oil if I new that I would have had some ready to put in it. But I will update you once I have used it .
Nothing but good customer service and competitive prices
I enjoyed working working with Bill the owner of Outbound Power. To make a long story short the customer service is outstanding and you can directly speak with the owner and he will call you back too. I did know much of this company, but after some online research I felt the risk of ordering an expensive item was worth it and they had a competitive price for EcoFlow Delta 2 Power Station that I was interested in. Bill answered all my questions and I ordered the item and it shipped quickly with a tracking number and Outbound Power also would send me updates of the progress of the item. Unfortunately for some bad weather in California my shipment was delayed a week, but this was not their fault and it arrived by FedEx with no damage. I will certainly make another purchase from Outbound again when the time comes.
Additional items to finish out my back up power, storage capacity and move up to 240 volt capability
I like the concern shown by you and your company. The following is great. Great was the price and discounts offered. This stuff (EcoFlow) is expensive and you are the best pricing and deals on the market that I was able to find. I did get my EcoFlow pro from harbor freight with a 25% off one item club member discount. That saved me a lot. My delta 2 and smart generator was a great deal from you with the added $100 off made it impossible to pass up. Thanks for the great pricing and purchase process.
PRODUCT DESCRIPTION
