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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Shipping Information
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Order Shipment
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us atorders@outboundpower.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
Returns
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
The customer is responsible for return shipping costs. We do not charge restocking fees.
To assure your refund please use a trackable mail service. We are not responsible for lost or missing packages.
Refunds
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
Exchanges
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
Damages
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 3-25-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
PRODUCT DESCRIPTION
You Could Apply for a 30% Tax Credit* When You Install DELTA Pro as a Home Power Solution. Learn More
Introducing the ultimate backup power solution to accompany your EcoFlow DELTA Pro: The EcoFlow Smart Generator, now with dual fuel support. It's smarter, and with propane it's more efficient, and more intuitive than the rest, all while integrating seamlessly with your DELTA Pro.
The portable home battery. DELTA Pro supports a 3.6kWh capacity that can be expanded all the way to 25kWh. The kicker? You can integrate it directly with your home circuits via the Smart Home Panel. Ideal for home backup.
Power pretty much anything. DELTA Pro leads the industry when it comes to AC output. With 3600W you’ve got a portable generator that can power heavy-duty appliances such as dryers, AC units & more. Need even more power? Pair two units together to hit a massive 7200W.
Two fuel sources. With either LPG (Propane) or gas, you’ve got two energy sources to deliver higher efficiency, easier use, and fewer emissions.
Part of the EcoFlow Ecosystem. Set it to charge your DELTA Pro/Max or Power Kits automatically when they drop to a certain level. All while having higher charging efficiency.
Smart control & monitoring. Use the EcoFlow app to control and monitor from afar.
Stay in the know. With 5 alert methods, including carbon monoxide alerts, you’re always in the know.
Seamless LPG set up. Plug in propane easier than ever with a switch & built-in regulator for ultimate convenience.
EcoFlow DELTA Pro + Smart Generator Features
LPG does it better.
With LPG as an additional fuel source, you get way more flexibility. When the grid is down, it's ideal as an emergency option for your home or RV as gas is hard to come by. Not only that, you can store it longer, produce 10% the carbon monoxide, and create less fumes and scents.
Huge capacity for extended blackouts.
With a 1600W-1800W*1 output and a 4L gasoline tank, you can generate 5.4kWh in gasoline or even 20kWh with LPG*2. That gives you hours up to 12.5 hours of runtime with LPG alone. Connect that to your DELTA Pro/Max to charge up when you’re all out of other options. All while using less fuel, producing less noise, and producing fewer emissions.
*2 Measured with a 20lb LPG tank. The power is not limited to this amount. It depends on the size of the LPG tank.
Save fuel. Maximize efficiency.
When paired with DELTA Pro/Max, you'll get a 40% efficiency gain, saving you fuel, producing fewer emissions, and charging your batteries. That's down to direct DC-DC charging (10%) and X-Stream Charging tech (30%). With that, you can charge DELTA Max to full in 1.8 hours, or DELTA Pro is 2.7 hours.
The efficiencies don't stop with charging either. Pre-determine a set battery percent and automate the Smart Generator to turn on. It'll recharge your DELTA Pro/Max, then shut down when full.
Stay powered even while charging.
While recharging your batteries, you can still use the AC sockets to power other essential AC appliances simultaneously. If both your AC and DC ports are in use, it’ll intelligently prioritize your AC supply to keep powered no matter what.
Real-time monitoring and control.
Once connected via Bluetooth or WiFi, the app opens up a whole world of possibilities. Set your battery level for auto-start, control DC output levels, remote start or stop your unit, and switch on Eco mode, all while getting a full suite of monitoring and alerts. Up close? Use the onboard LCD screen for all your vitals.
Safety first.
The Smart Generator (Dual Fuel) keeps you in the know with a carbon monoxide detector, fuel alert, engine oil alert, temperature protection, overload avoidance, and a whole lot more. All are clearly visible with indicators on the unit, and all (excluding fuel alert) can trigger an auto-shutdown to keep you and your batteries safe.
Four ways to start means power comes easy.
When you’re caught short in an outage, ease of use is essential. Start up the Smart Generator(Dual Fuel) via an electric button in 2 seconds flat, Far easier than other options on the market, Alternatively, set it to auto-start* in the app, use the app to start it directly, or rely on the manual starter grip in case of failure.
*Auto-start requires use of DELTA Max/Pro or Power Kits
Dual fuel has never been this easy.
Choose gasoline or propane (LPG) to power and charge your essentials. With LPG, we’ve made it easier than ever. Plug into the LPG inlet without any screwing required. Once set up, you can use the generator seamlessly without switching modes, then power up in seconds with the electric start button. We’ve gone the extra mile too, with a built-in pressure regulator, it's easier to carry your unit.
Easy maintenance and noise reduction.
With a spacious side access maintenance door, you can keep your unit up to the job. And with the built-in noise muffler, it only outputs 56-67db from a 7-meter distance.
EcoFlow DELTA Pro + Smart Generator Specifications
EcoFlow DELTA Pro Specifications
Capacity: 3600Wh
Extra Battery: Support up to two DELTA Pro Smart Extra Battery/Smart Generator
AC Output: 5 outlets, 3600W total (Surge 7200W)
Max Device(s) Power Supported by X-Boost: 4500W
USB-A Output: 2 ports, 5V, 2.4A, 12W Max per port
USB-A Fast Charge: 2 ports, 5V, 2.4A / 9V, 2A / 12V, 1.5A, 18W Max per port
USB-C Output: 2 ports, 5/9/12/15/20V, 5A, 100W Max per port
Car Power Output: 12.6V, 10A, 126W Max
DC5521 Output: 2 ports, 12.6V, 3A, 38W Max per port
Anderson Port: 12.6V, 30A
AC Charging Input: 1800W Max, 120V~15A, 3000W Max, 240V~12.5A
Solar Charging Input: 1600W Max, 11-150V, 15A Max
Car Charging Input: Support 12V/24V battery, 8A
Battery Chemistry: LFP
Cycle Life: 6,500 cycles to 50% capacity, 3,500 cycles to 80% capacity
Connection: Wi-Fi, Bluetooth, wired
Net Weight: Approx. 99lbs./45kg
Dimension: 25*11.2*16.4 in/63.5*28.4*42cm
EcoFlow Dual Fuel Smart Generator Specifications
Generator Specifications
Net weight: 67.2 lbs./30.5kg
Dimensions: 23.5x11.8x18.7 in/597x300x475mm
Type: Inverter Generator
Frequency: 60Hz
Rated Voltage: 120V
Rated Power (Gas): 1800W (Peak Value 1900W)
Rated Power (LPG): 1600W (Peak Value 1700W)
DC Output Voltage: 42-58.8 V
DC Current: 32A
Engine Specifications
Model: R80-i
Type: Single cylinder, four-stroke, forced-air cooling, overhead valve
Displacement: 80 CC
Fuel Type: Unleaded Gasoline/LPG
Fuel Tank Capacity: 4.0 L/1.05 gal.
Engine Oil Capacity: 0.38 L/0.1 gal.
Noise Level (at 7m distance): 56-67 dB (full load)
Continuous Working Time (Gas): 3.5 Hours
Frequently-Asked Questions
All the AC ports support 3600W (US) output?
For US version, you can only have max 3600W AC output on the 30A AC port.
What's the max input DELTA Pro can achieve?
When charging DELTA Pro and its extra battery together, you can reach 6500W max charging speeds by combining AC, solar and Smart Generator methods. For DELTA Pro single unit, you can recharge it at standard wall outlets (1800W max), at EV station (3400W max)/Smart Home Panel/240V outlets (3000W max).
How many solar panels can I use at the same time?
It depends on the combined voltage and current of the solar panels you choose. It's fine as long as the solar panels use MC4 connectors and their combined voltage and current are within 11-150 volts and under 15 amps.
Can I run a 240V device on the 120V US version?
You'll need to connect two DELTA Pro units to power 240V electronics. You can do this by: 1) the Double Voltage Hub and use the AC outlets on the hub, or 2) the Smart Home Panel and use your home's 240V outlets (you'll need to setup 240V wiring on the Smart Home Panel during installation).
How do I update the firmware?
First of all, make sure your DELTA Pro is connected to the EcoFlow App using Internet mode. Secondly, go to the Firmware section in the Setting of the DELTA Pro you're looking to upgrade. Check for the latest firmware and follow the steps to finish the upgrade.
How do I recharge DELTA Pro at 200V-240V in a 100V-120V region?
The cable provided with your DELTA Pro won’t plug into higher-voltage outlets, and you’ll need a third party adapter/charging cable.
Shipping was slow just got it today . ordered on the 3rd shipped the 6th received the 20th haven’t had time even start it yet since it didn’t com with oil if I new that I would have had some ready to put in it. But I will update you once I have used it .
Nothing but good customer service and competitive prices
I enjoyed working working with Bill the owner of Outbound Power. To make a long story short the customer service is outstanding and you can directly speak with the owner and he will call you back too. I did know much of this company, but after some online research I felt the risk of ordering an expensive item was worth it and they had a competitive price for EcoFlow Delta 2 Power Station that I was interested in. Bill answered all my questions and I ordered the item and it shipped quickly with a tracking number and Outbound Power also would send me updates of the progress of the item. Unfortunately for some bad weather in California my shipment was delayed a week, but this was not their fault and it arrived by FedEx with no damage. I will certainly make another purchase from Outbound again when the time comes.
Additional items to finish out my back up power, storage capacity and move up to 240 volt capability
I like the concern shown by you and your company. The following is great. Great was the price and discounts offered. This stuff (EcoFlow) is expensive and you are the best pricing and deals on the market that I was able to find. I did get my EcoFlow pro from harbor freight with a 25% off one item club member discount. That saved me a lot. My delta 2 and smart generator was a great deal from you with the added $100 off made it impossible to pass up. Thanks for the great pricing and purchase process.
PRODUCT DESCRIPTION
