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Fast & Free Shipping
Fast & Free Shipping
We offer fast & free shipping on most orders over $50 (before taxes, if applicable) to the continental United States. Some oversize/overweight products may incur a shipping charge.
All in-stock items will ship in two days or less.
Shipping Information
Pleaseensure the shipping information provided at checkout is accurate. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and your payment method is pre-authorized for the purchase.
Then, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.
Order Shipment
Please contact us for expedited shipping, or shipping to Alaska, Hawaii, and Puerto Rico. These options are limited depending on the product.
We do not ship products to American Samoa, Micronesia, Guam, Marshall Islands, the Northern Mariana Islands, or the U.S. Virgin Islands at this time. We also do not ship outside of the United States at this time.
If your order is in stock and we process the charges to your credit card, it will ship within two business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us withinthreebusiness days of your order, feel free to follow up with us atorders@outboundpower.com.
All delivery times provided by Outbound Power or by the shipping carrier are estimates. Delivery times are subject to acts of nature and other unforeseen circumstances. Refunds are not provided due solely to order deliveries outside of the estimated delivery window.
Last Updated: 12-28-2022
Hassle-Free Returns & Exchanges
Returns
We strive for a stress-free, hassle-free return process.
In order for the process to take place as smoothly as possible, we ask all customers to observe the following requirements.
1. We have a 30-day return policy, which means customers have 30 days after the date the item shipped to request a return. Unfortunately, we are unable to accept returns beyond 30 days after the item shipped.
2. Most items are easily returned within 30 days of the shipment date. To initiate a return, please contact us at returns@outboundpower.com. If the return is accepted, we will send the customer a return shipping label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.
3. To be eligible for a return, the item must be in the same condition as it was received and in its original packaging.
4. We may ask for confirmation of certain details as to why an item is being returned for verification or if a warranty request is involved.
5. Charging a restocking fee is a B.S. way for some companies to make money off your return. We do not charge restocking fees.
6. The customer may be responsible for return shipping costs depending on the product. Whenever possible, we strive to cover the return shipping fee.
7. To assure your refund, please use a trackable mail service. We are not responsible for lost or missing packages.
Refunds
Upon the receipt of the return package, the item will be examined and a full refund will be issued to the original method of payment. A refund receipt will be emailed to the email address provided during the original purchase.
Refunds are processed as soon as the refund request is approved - that means that the money leaves our account immediately. If a refund has not yet been received, first check the bank account again. Then contact the payment method company as it may take some time before the refund is officially posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card.
Exchanges
The fastest way to exchange an item is to order it separately when the return is accepted. Depending on inventory availability, we may be able to initiate a direct order of the exchange product after the original item is returned.
Cancellations
Cancellations are accepted up to the point of shipment. If the order has shipped, the customer is responsible for return shipping charges. Refunds are only issued to the original purchase method.
Damages
The customer must inspect the packaging on arrival. If damage is present, the customer should make note of it when signing for delivery. If the item arrives damaged, the customer must send photos to returns@outboundpower.com and we will process an insurance or warranty claim on the customer's behalf.
Last updated: 5-21-2023
Easy Product Financing
Buy now, pay later with Shop Pay!
We are pleased to partner with Shop Pay to provide our customers with the ability to finance products on the Outbound Power store over $50.*
When you select Shop Pay at checkout, you may split your total purchase into 4 interest-free payments. No added interest or fees when you pay on time!
Choose Shop Pay at checkout to support carbon removal projects at no extra cost.
*Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: [affirm.com/lenders]. Options depend on your purchase amount, and a down payment may be required. State notices to consumers [affirm.com/licenses].
PRODUCT DESCRIPTION
The Jackery Explorer 3000 Pro Portable Power Station is the perfect solution for powering your devices on the go. Its portable design, featuring a pull rod and double wheels, makes it a breeze to take anywhere.
And with a massive 3024Wh capacity and 3000W of continuous power output, the Explorer 3000 Pro can run a wide variety of appliances, including TVs, laptops, refrigerators, and even power tools.
The Explorer 3000 Pro is also incredibly versatile. It can be used for camping, tailgating, RVing, trailers, and more. And with its built-in solar charging capability, you can even keep it powered up even when you're off the grid.
Jackery Explorer 3000 Features
Powers A Wide Variety of Devices
The Explorer 3000 Pro can power just about everything, including TVs, laptops, refrigerators, and even power tools.
Designed For Many Uses
The Explorer 3000 Pro is incredibly versatile. It can be used for camping, tailgating, RVing, and more.
3024Wh Capacity
The Explorer 3000 Pro has a massive 3024Wh capacity, which can power a wide variety of devices for hours on end.
Multiple Output Ports
The Explorer 3000 Pro has multiple output ports, including AC outlets, USB ports, and a 12V DC port. This makes it easy to power a wide variety of devices.
Advanced Solar Charging
The Explorer 3000 Pro has built-in solar charging capability, so you can keep it powered up even when you're off the grid. The MPPT technology ensures 99% solar charging efficiency. It takes 2.4 hours for a wall charge (from 0 - 100% of battery) and 3-4 hours of solar charging with 6 SolarSaga 200W solar panels. With car charging supported, you'll no longer have to worry about power outages!
Resilient in Cold Temperatures
When performing at temperatures between -10 to -20°C, the output power of the Explorer 3000 Pro will auto-adjust according to its remaining battery level (i.e. at a 60-100% battery level, it will adjust to 3000W output power. With 30-60% remaining, it will adjust to 2000W, and when the battery level is below 30%, the output power is reduced to 800W.)
Easily Accessible With Smart App Control
Control your power station using Wi-Fi or Bluetooth, increasing its usability for outdoor and indoor scenarios. Check the power station’s status via mobile devices such as remaining battery level, time, output/input, etc. Select a battery mode that suits your actual needs, which helps to extend battery life.
Ultimate Design for Simpler Use
The minimal, ergonomic design of the Jackery Explorer 3000 Pro features an aluminum alloy pull rod and non-slip silicone strip for easy maneuverability and convenient stowing away. Enjoy outstanding charging efficiency with the simple and speedy setup.
Durable Construction
The Explorer 3000 Pro is made with durable materials, so it can withstand the elements.
What's In The Box
1 x Jackery Explorer 3000 Pro Portable Power Station
1 x Car Charge Cable
1 x AC Charge Cable
2 x DC7909 to DC8020 Adapter
1 x User Manual
Jackery Explorer 3000 Pro Specifications
BATTERY INFO
Capacity: 70Ah/ 43.2V DC(3024Wh)
Cell Chemistry: Lithium-ion Battery
Lifecycle: 2000 cycles to 70%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
DC Input: 2x DC 8mm Ports: 11-17.5V (Working Voltage)⎓8A Max, Double to 8A Max; 17.5-60V (Working Voltage)⎓12A, Double to 24A/1400W Max
GENERAL
Weight: 63.93 lbs/ About 29 kg
Dimensions (LxWxD): 18.6 x 14.1 x 14.7 in/ 47.3 x 35.94 x 37.36 cm
Operating Usage Temperature: -20~40 °C (-4~104 ℉)
Warranty: 3 Years
Frequently-Asked Questions
What is the life expectancy of the Explorer 3000 Pro?
The Jackery Explorer 3000 Pro Portable Battery is estimated to have over 70% of your original capacity after 2000 cycles, with a gradual reduction after that. (Note: this doesn't mean the battery only has a 2000 cycle life span. It means that up until 2000 cycles, the unit can perform at its best. However, due to battery degradation there will be a gradual decline in performance after 2000 cycles.)
How long is the warranty?
Jackery provides a 3 year warranty for the Explorer 3000 Pro, with an option for an additional Please register your item on our official website: https://support.jackery.com/extend-warranty
How do I know if the Explorer 3000 Pro can power my device?
The Jackery Explorer 3000 Pro can run any device that requires less than 120V and 3000W. You can calculate the charge time using the following formula: 3024Wh* 0.85 / operating power of your device.
Is there a mobile app I can use to control the battery?
Yes, Search for “Jackery” in Google Play or the App Store to install the app. After that, you can register and login.
Does it support pass-through charging?
Yes, the Explorer 3000 Pro supports pass-through charging without damaging the battery.
Is there an MPPT controller?
Yes, the Explorer 3000 Pro has an internal MPPT controller.
Is it waterproof?
Explorer 3000 Pro is not waterproof. Please make sure to shelter it from rain.
Is it fireproof?
The outer case of Jackery products is made of fireproof material UL 94-V0.
Can I charge the Explorer 3000 Pro with a Jackery 60W/ 80W/100W/200W solar panel?
Yes, you can charge the Explorer 3000 Pro with a Jackery 60W/ 80W/100W/200W solar panel.
Can I connect 6x200W solar panel to recharge the Explorer 3000 Pro?
Yes, 6 solar panels can be connected to charge the Explorer 3000 Pro, as long as you have 2 Solar Panel Connectors: https://www.jackery.com/products/solar-panel-connector.
Can I connect 4x200W solar panel to recharge the Explorer 3000 Pro?
Yes, 4 solar panels can be connected to charge the Explorer 3000 Pro, as long as you have 2 Solar Panel Connectors: https://www.jackery.com/products/solar-panel-connector.
What is the maximum number of solar panels that can be connected to the Explorer 3000 Pro?
Up to 6 solar panels can be connected to charge the Explorer 3000 Pro.
Can I use other brands of solar panels to recharge the Explorer 3000 Pro?
Yes, the Jackery Explorer 3000 Pro can be recharged via other brands of solar panels; the Jackery Explorer 3000 Pro can accept DC 11-60V.
Can I connect different numbers or models of solar panels to the DC inputs on both sides of the Explorer 3000 Pro?
Unfortunately, the two DC inputs of the Explorer 3000 Pro can't be simultaneously connected to different solar panels. When two inputs are used at the same time, please make sure to use the same type of solar panel to avoid damage or charging problems due to inconsistent voltages of the differing channels.
Does the Explorer 3000 Pro package come with all the charging cables?
Yes, the Explorer 3000 Pro package will come with all the charging cables, you don't need to purchase any extra cables.
The EcoFlow Delta Max is quite a powerhouse with portability and smart design.
Outbound provided great service, I had a small delay in tracking and delivery of my extra battery, I reached out and everything was taken care of in a timely manner. I will plan on ordering from the company again. Thanks!
I plan to use the Glacier for a cross country road trip. So far the battery is working great. It runs the fridge over a day and recharges in the 4Runner while I’m driving.
After lots of research I landed on this power station and it checks the most boxes for the price. Small enough to carry, but enough power for an emergency or camping trip. It can charge quickly through AC but solar also works well which is what I use most.
PRODUCT DESCRIPTION
